Winter is fast approaching and you can guess what’s been keeping our Engineers Team warm. That’s right – working on Tiledesk improvements and further development. In this monthly update, we’ll go through:
And much more! Keep reading.
Winter is fast approaching and you can guess what’s been keeping our Engineers Team warm. That’s right – working on Tiledesk improvements and further development. In this monthly update, we’ll go through:
And much more! Keep reading.
Try adding a new project, if you already have a Tiledesk account, or simply sign up NOW to check out this beauty. You will be able to add a chatbot as soon as you give your project a name. That way you’ll be ready to go live with your live chat with both humans and chatbots within minutes. This is your new onboarding journey.
In order to make your customer service via live chat more efficient as ever, there are now 3 types of notifications. You will never skip a conversation again. This makes our heart skip a beat.
If you’re looking to gather customer personal info or engage your customers in a fun and easy way, you can build a form. Thanks to a form builder, you can create a set a questions as well as follow-ups. For example, you can ask for a customer full name and after the customer provides it to you, your chatbot will follow up asking for their email address, too. But it doesn’t end here. You quickly adapt a pre-made set of questions or customize it yourself from scratch.
You’ve got three options for a Form Builder:
A completely free WhatsApp Business integration is now available also for Tiledesk on-premise installation. All you need to do is download the new Docker Compose and let us know how it goes. Any feedback on our Discord channel is always very much appreciated.