If you are looking for a way to showcase and offer personalized products to your customers in a pre-designed conversation, you might want to check out our product cards feature.
Product cards are a powerful tool that lets you display your products in a compact and attractive format inside the chat widget. They are designed to help you leverage automation to optimize your sales funnel and increase your conversion rate.
In this blog post, we will show you what product cards are, how they can benefit your business, and how you can use them for different business scenarios.
What are product cards?
Product cards are interactive elements that you can insert in your chatbot or live chat conversations. They allow you to present your products in a visually appealing way, with images, titles, descriptions, prices, and call-to-action buttons.
You can create different product cards for different customer segments and offer them the products that they are most likely to buy. For example, you can create product cards based on the customer’s location, preferences, browsing history, or previous purchases.
Product cards can also help you streamline the purchase process by allowing your customers to buy directly from the chat widget or redirecting them to the product page of their choice. You can also integrate product cards with your payment system and enable secure transactions within the chat.
Moreover, product cards can help you reduce cart abandonment and increase customer loyalty. You can use product cards to remind your customers of their abandoned cart items and encourage them to complete the purchase. You can also use product cards to upsell or cross-sell related products and increase your average order value.