How to Use Product Cards to Boost Your Sales with Tiledesk

If you are looking for a way to showcase and offer personalized products to your customers in a pre-designed conversation, you might want to check out our product cards feature.

Product cards are a powerful tool that lets you display your products in a compact and attractive format inside the chat widget. They are designed to help you leverage automation to optimize your sales funnel and increase your conversion rate.

In this blog post, we will show you what product cards are, how they can benefit your business, and how you can use them for different business scenarios.



What are product cards?

Product cards are interactive elements that you can insert in your chatbot or live chat conversations. They allow you to present your products in a visually appealing way, with images, titles, descriptions, prices, and call-to-action buttons.

You can create different product cards for different customer segments and offer them the products that they are most likely to buy. For example, you can create product cards based on the customer’s location, preferences, browsing history, or previous purchases.

Product cards can also help you streamline the purchase process by allowing your customers to buy directly from the chat widget or redirecting them to the product page of their choice. You can also integrate product cards with your payment system and enable secure transactions within the chat.

Moreover, product cards can help you reduce cart abandonment and increase customer loyalty. You can use product cards to remind your customers of their abandoned cart items and encourage them to complete the purchase. You can also use product cards to upsell or cross-sell related products and increase your average order value.

What are the benefits of product cards for e-commerce owners?

Product cards can bring many benefits to your e-commerce business, such as:

  • Increasing sales: Boost your sales by showcasing your products with product cards that appeal and convince your customers. Create a sense of urgency or scarcity with product cards that feature countdown timers or limited stock indicators.
  • Reducing bounce rate: Keep your customers engaged and interested in your products with product cards that capture their attention. Reduce the number of clicks and page loads for your customers to find and buy your products with product cards that simplify the process.
  • Enhancing user experience: Make your chat conversations more engaging and interactive with product cards that add visual and dynamic elements. Provide your customers with relevant and personalized product recommendations that match their needs and preferences with product cards that tailor the content.
  • Building customer trust: Display high-quality images and detailed descriptions of your products with product cards that demonstrate their value and quality. Showcase your brand identity and values through the design and content of your product cards that reflect your vision and mission.
  • Collecting customer feedback: Allow your customers to rate or review your products within the chat widget with product cards that enable feedback. Gather valuable insights on your customer behavior and preferences by tracking and analyzing their interactions with your product cards that generate data.



How to use product cards for different product categories?

Product cards are not only useful for e-commerce, but also for other businesses that want to boost their revenue with a customer-centric approach. However, depending on the type of products you sell, you might want to use different strategies and tactics to optimize your product cards performance. Here are some examples of how you can use product cards for different product categories:

  • Fashion: Showcase your clothing items with stunning images and enticing titles on product cards. Give your customers more options and guidance with size charts, color variations, or style recommendations on product cards. Increase your sales by cross-selling accessories or outfits that match the chosen item on product cards.
  • Electronics: Display your gadgets with informative descriptions and specifications on product cards. Provide your customers with valuable information such as warranty details, technical support, or user manuals on product cards. Boost your revenue by upselling add-ons or upgrades that improve the performance of the selected device on product cards.
  • Books: Attract your customers with captivating covers and summaries on product cards. Engage your customers with sample chapters, reviews, or author bios on product cards. Expand your audience by cross-selling related books or genres that appeal to the selected reader on product cards.
  • Beauty: Present your cosmetics with appealing images and descriptions on product cards. Educate your customers with ingredient information, usage instructions, or customer testimonials on product cards. Enhance your profits by upselling complementary products or bundles that create a complete look for the selected product on product cards.



How to use product cards for different business scenarios?

Product cards are not only useful for e-commerce, but also for other businesses that want to boost their revenue with a customer-centric approach. Here are some examples of how you can use product cards for different business scenarios:

  • Hotel: Showcase your rooms with product cards that feature detailed descriptions and let the customer choose and reserve the room that meets their needs. Offer additional services such as breakfast, spa, or airport transfer with product cards that enhance their stay.
  • Restaurant: Present your dishes with product cards that feature mouth-watering images and let the customer order online or book a table. Suggest special offers or promotions such as happy hour, combo deals, or loyalty programs with product cards that entice them to come back.
  • Travel agency: Display your destinations with product cards that feature stunning photos and let the customer explore and book their dream vacation. Recommend travel packages or activities based on the customer’s interests or budget with product cards that personalize their experience.
  • Education: Introduce your courses with product cards that feature informative summaries and let the customer enroll or request more information. Showcase testimonials or success stories from previous students or instructors with product cards that build trust and credibility. There are many free ecard makers available that can help you create stunning designs.


Ready to try out our product cards feature?

We hope this blog post has given you some insights on how to use product cards to boost your sales with Tiledesk. Product cards are a great way to showcase your products in a conversational way and engage your customers with personalized offers.

If you want to try out our product cards feature, just comment below or send us an email to and we will send you the beta version of our visual builder.

We would love to hear your feedback and see how you use product cards for your e-commerce business.

Don’t miss this opportunity to take your sales to the next level with Tiledesk! 🚀

Saeid Kajkolah
Saeid Kajkolah
I'm a digital professional with a technological and aesthetic background in structured content, SEO, and digital marketing. I am passionate about Conversational Al and the chatbot world as a way to connect people and machines.

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