News
Stories and articles about support, marketing, customer engagement, conversational commerce, product and more.
4 September 2020
In the effort of providing the best possible “enterprise experience” we are releasing a bunch of add-ons and tools that Admins can use to improve the […]
25 August 2020
Hi Tiledesk developers! As you may know, we really care about our Community. Reason why we offer nice documentation about our multichannel free live chat with […]
24 August 2020
Techy is tiledesk’s technical staff bot and he will be very happy to reply to your questions! What Techy does is mitigating simple questions about Tiledesk […]
20 July 2020
How a young dynamic university increased students satisfaction online Increase students satisfaction online is nowadays really important. Globally, the spread of COVID-19 has led to the […]
21 June 2020
How to create a knowledge base? To build a knowledge bot, start by identifying common customer questions. Choose chatbot features that serve your customers well, such […]