Stories and articles about support, marketing, customer engagement, conversational commerce, product and more.

20 July 2020

How a young dynamic university increased students satisfaction online

How a young dynamic university increased students satisfaction online Increase students satisfaction online is nowadays really important. Globally, the spread of COVID-19 has led to the […]
21 June 2020

Boosting Customer Support with a Knowledge Base Chatbots

How to create a knowledge base? To build a knowledge bot, start by identifying common customer questions. Choose chatbot features that serve your customers well, such […]