Integration with Dialogflow
Integrate Tiledesk with Dialogflow and give superpowers to your chatbots
Dialogflow integration with a website in a matter of minutes
An NLP (Natural Language Processing) platform is considered the best virtual agent to manage conversations.
Before moving on, it would be helpful to look at some basic information.
Create your Dialogflow agent
Create your Dialogflow bot in Tiledesk
Now it’s time to use Tiledesk to build your bot. Integrate Tiledesk with Dialogflow to empower your chatbots and customer support. Dialogflow integration with the website empowers you to have an intuitive customer conversation.
Handoff to a human agent example
What if you want the user to switch to a human agent during a chat with your Dialogflow agent?
The simplest thing you can do is add a specific intent to your agent that will switch to a human agent with particular instructions in the reply.