{"id":26160,"date":"2025-07-29T21:09:06","date_gmt":"2025-07-29T19:09:06","guid":{"rendered":"https:\/\/tiledesk.com\/automatizza-i-flussi-di-lavoro-e-il-supporto-clienti-con-agenti-ai-2\/"},"modified":"2025-09-11T16:57:21","modified_gmt":"2025-09-11T14:57:21","slug":"automatizza-i-flussi-di-lavoro-e-il-supporto-clienti-con-agenti-ai-2","status":"publish","type":"page","link":"https:\/\/tiledesk.com\/it\/","title":{"rendered":"Automatizza i flussi di lavoro e il supporto clienti con agenti AI"},"content":{"rendered":"

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Il Sistema Operativo<\/em> Agentic-AI per la tua Azienda<\/span><\/h1>\n

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Automatizza tutto, dall’Assistenza Clienti fino alla Ricerca documentale della tua azienda.
\nUna sola piattaforma. Multicanale. Niente codice. Open source<\/a>.<\/p>\n

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\"\" Prova gratuita di 14 giorni \"\" Nessuna carta di credito richiesta \"\" Annulla quando vuoi<\/strong><\/p>\n

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Abbatti i costi della consulenza AI.<\/p>\n

Sviluppa i tuoi casi d’uso reali con i nostri strumenti no-code: Auto-apprendimento, Human-in-the-loop, prompt-chain, MCP<\/strong>, API<\/strong>, messaggistica.<\/p>\n

Anche nel tuo Data Center.<\/p>\n

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Automatizza la tua azienda. Come loro.<\/h6>\n

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Come funziona<\/h2>\n

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Dialoga<\/span><\/h3>\n

Progettato per scenari conversazionali generativi tra cui assistenza clienti, ricerca semantica, shopping-assistants e altre applicazioni conversazionali che richiedono una logica multi-step orchestrata da Intelligenza Artificiale per la costruzione della risposta.[\/vc_column_text][vc_row_inner equal_height=”yes” gap=”10″][vc_column_inner el_class=”BOX_6″ width=”1\/3″][vc_single_image source=”external_link” css=”.vc_custom_1755704316287{margin-bottom: 0px !important;}” custom_src=”https:\/\/tiledesk.com\/wp-content\/uploads\/2025\/08\/start-homepage2.png”%5D%5Bvc_column_text<\/a> css=”.vc_custom_1754470045373{padding-top: 0px !important;}”]<\/p>\n

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Disegna la tua conversazione<\/h3>\n<\/div>\n
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Crea conversazioni personalizzate e interattive in pochi minuti senza bisogno di codice. Usa strumenti visuali per progettare customer journey fluidi e automatizzare qualsiasi workflow.<\/p>\n<\/div>\n<\/div>\n

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Connetti la tua conoscenza<\/h3>\n<\/div>\n
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Integra la tua knowledge base<\/a>, i documenti, i tuoi database o le fonti dati esterne. Abilita gli agenti AI a fornire risposte accurate sfruttando subito tutti i tuoi contenuti.<\/p>\n<\/div>\n<\/div>\n

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Pubblica sui tuoi canali<\/h3>\n<\/div>\n
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Distribuisci il tuo agente AI su web, WhatsApp, voce e altri canali. Raggiungi i tuoi utenti ovunque si trovino, offrendo supporto coerente e in tempo reale su ogni canale.<\/p>\n<\/div>\n<\/div>\n

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Automatizza<\/span><\/h3>\n

Orientato a scenari di automazione ed elaborazione batch, adatto per analisi dati, generazione di contenuti, automazione e-mail, estensione di servizi esistenti con automazioni AI e altro ancora[\/vc_column_text][vc_row_inner equal_height=”yes” gap=”10″][vc_column_inner el_class=”BOX_6″ width=”1\/3″][vc_single_image source=”external_link” css=”.vc_custom_1755705992219{margin-bottom: 0px !important;}” custom_src=”https:\/\/tiledesk.com\/wp-content\/uploads\/2025\/08\/webhook-homepage.png”%5D%5Bvc_column_text<\/a> css=”.vc_custom_1754488261087{padding-top: 0px !important;}”]<\/p>\n

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Utilizza le tue API<\/h3>\n<\/div>\n
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Configura i tuoi endpoint, recupera i dati dai tuoi URL, invia i tuoi dati.<\/p>\n<\/div>\n<\/div>\n

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Esegui i tuoi prompt LLM<\/h3>\n<\/div>\n
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Esegui la tua logica con le catene di prompt LLM.<\/p>\n<\/div>\n<\/div>\n

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Salva o invia i risultati<\/h3>\n<\/div>\n
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Invia i risultati, attiva nuovi workflow o salva i tuoi dati sui tuoi servizi di storage.<\/p>\n<\/div>\n<\/div>\n

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Auto apprendimento<\/p>\n

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Ascolta e impara<\/h2>\n

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Trasferisci la conoscenza umana agli agenti AI.<\/b><\/p>\n

Il tuo agente AI ascolta attivamente ogni scambio di messaggi, identificando informazioni chiave e il contesto delle interazioni.<\/p>\n<\/div>\n

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Estrai le informazioni chiave<\/b><\/p>\n

Estrai dati, domande e soluzioni utilizzando AI generativa.<\/p>\n<\/div>\n

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Aggiornamenti automatici<\/b><\/p>\n

La conoscenza estratta viene integrata facilmente nella tua knowledge base, garantendo che sia sempre aggiornata e pertinente.<\/p>\n<\/div>\n

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Miglioramento continuo<\/b><\/p>\n

Messaggio dopo messaggio, la tua AI diventa pi\u00f9 intelligente, migliorando nel tempo la capacit\u00e0 di fornire risposte accurate e utili.<\/p>\n<\/div>\n

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Prenota<\/p>\n

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Prenota appuntamenti con l’intelligenza artificiale. Risparmiando sui costi del personale.<\/h2>\n

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Connetti<\/b><\/p>\n

Si collega senza problemi al tuo calendario \u2014 Google, Outlook o qualsiasi sistema tu utilizzi.<\/p>\n<\/div>\n

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Gestisce<\/b><\/p>\n

Interagisce con gli utenti tramite web, WhatsApp o voce. Raccoglie informazioni, verifica disponibilit\u00e0 e conferma appuntamenti in tempo reale.<\/p>\n<\/div>\n

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Prenota<\/b><\/p>\n

Programma e invia promemoria, aggiorna automaticamente il tuo calendario – 24\/7, senza bisogno di intervento umano.<\/p>\n<\/div>\n

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Gestisci le tue email<\/p>\n

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Email integrate con AI. E funziona davvero!<\/h2>\n

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Permetti all’intelligenza artificiale di gestire i tuoi flussi email<\/h3>\n<\/div>\n

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Legge<\/b><\/p>\n

Interpreta e processa automaticamente i contenuti delle tue email e dei documenti allegati.<\/p>\n<\/div>\n

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Capisce<\/b><\/p>\n

Comprende il contesto, individua le informazioni chiave ed estrae i dati rilevanti con facilit\u00e0.<\/p>\n<\/div>\n

\n

Esegue<\/b><\/p>\n

Organizza con intelligenza le informazioni, inizializza ed esegui workflow automatici senza ritardi.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Programma una demo” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”left” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756202847446{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Ftiledesk.com%2Fit%2Fdemo-gratuita%2F|”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/3″ css=”.vc_custom_1753784812488{margin-bottom: 0px !important;}”][vc_single_image image=”25036″ img_size=”full” css=”.vc_custom_1753945236999{margin-bottom: 0px !important;}”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”bottom” css_animation=”none” css=”.vc_custom_1755843946963{margin-top: 60px !important;margin-bottom: 120px !important;}” el_class=”BOX_4″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner css=”.vc_custom_1753368680096{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon type=”material” icon_material=”vc-material vc-material-mail_outline” color=”custom” size=”xs” css=”.vc_custom_1753715475721{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap” custom_color=”#4E6DB3″][vc_column_text css=”.vc_custom_1753364723980{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Gestisci le tue email<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

AI per il ticketing email che parla la tua lingua. E risolve davvero!<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=”yes”][vc_column_inner el_class=”right_buttons”][vc_btn title=”Richiedi un agente personalizzato.” style=”custom” custom_background=”” custom_text=”” size=”sm” align=”right” css=”.vc_custom_1753352220870{margin-bottom: 0px !important;}” el_class=”button_t1″][vc_btn title=”Prova gratuitamente.” style=”custom” custom_background=”#2A66FF” custom_text=”#FFFFFF” size=”sm” align=”right” css=”.vc_custom_1753368111063{margin-bottom: 0px !important;}” el_class=”button_t1″][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” el_class=”FEATURE_ROW”][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/2″][vc_single_image image=”26183″ img_size=”full” css=”.vc_custom_1757066867810{margin-bottom: 0px !important;}”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW_ITEM” width=”1\/2″][vc_column_text css=”.vc_custom_1756105450792{margin-bottom: 0px !important;}” el_class=”HEADING_WRAP”]<\/p>\n

\n

Gestione dei ticket senza interruzioni, alimentata dalla conoscenza aziendale.<\/h3>\n<\/div>\n

[\/vc_column_text][vc_column_text css=”.vc_custom_1753785131132{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Connetti<\/b><\/p>\n

Si collega a qualsiasi casella di posta e cattura ogni messaggio in arrivo in tempo reale.<\/p>\n<\/div>\n

\n

Impara – estrai il valore dai tuoi dati<\/b><\/p>\n

Crea una knowledge base personalizzata dai tuoi thread email passati, costruisci risposte basate sullo storico delle tue interazioni.<\/p>\n<\/div>\n

\n

Risponde<\/b><\/p>\n

Comprende l\u2019intento, recupera risposte precise e invia risposte personalizzate in modo immediato e automatico.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Programma una demo” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”right” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756202858846{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Ftiledesk.com%2Fit%2Fdemo-gratuita%2F|”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”bottom” css_animation=”none” css=”.vc_custom_1755843956699{margin-top: 60px !important;margin-bottom: 120px !important;}” el_class=”BOX_4″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner css=”.vc_custom_1753368680096{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon type=”material” icon_material=”vc-material vc-material-store_mall_directory” color=”custom” size=”xs” css=”.vc_custom_1753809303081{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap” custom_color=”#4E6DB3″][vc_column_text css=”.vc_custom_1755165435078{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Retail<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Assistente AI per l’e-commerce. L’assistente che risponde, risolve, vende. E vende davvero.<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=”yes”][vc_column_inner el_class=”right_buttons”][vc_btn title=”Richiedi un agente personalizzato.” style=”custom” custom_background=”” custom_text=”” size=”sm” align=”right” css=”.vc_custom_1753352220870{margin-bottom: 0px !important;}” el_class=”button_t1″][vc_btn title=”Prova gratuitamente.” style=”custom” custom_background=”#2A66FF” custom_text=”#FFFFFF” size=”sm” align=”right” css=”.vc_custom_1753368111063{margin-bottom: 0px !important;}” el_class=”button_t1″][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”FEATURE_ROW”][vc_column_inner el_class=”FEATURE_ROW_ITEM” width=”2\/3″][vc_column_text css=”.vc_custom_1753786361258{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Connetti<\/b><\/p>\n

Si integra con il tuo negozio Shopify e sincronizza il catalogo dei tuoi prodotti su pi\u00f9 canali, dalla chat web a WhatsApp.<\/p>\n<\/div>\n

\n

Presenta<\/b><\/p>\n

Visualizza caroselli dinamici, risponde alle domande sui prodotti e guida i clienti sul tuo catalogo con semplicit\u00e0 e immediatezza.<\/p>\n<\/div>\n

\n

Vendi<\/b><\/p>\n

Automatizza le FAQ, crea carrelli e converti in clienti le tue conversazioni \u2014 tutto senza intervento umano.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Programma una demo” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”left” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756202875130{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Ftiledesk.com%2Fit%2Fdemo-gratuita%2F|”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/3″ css=”.vc_custom_1753786235135{margin-bottom: 0px !important;}”][vc_single_image image=”25578″ img_size=”full” css=”.vc_custom_1753945291441{margin-bottom: 0px !important;}”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”bottom” css_animation=”none” css=”.vc_custom_1755843966731{margin-top: 60px !important;margin-bottom: 120px !important;}” el_class=”BOX_4″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner css=”.vc_custom_1753368680096{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon icon_fontawesome=”fa fa-regular fa-face-smile-beam” color=”custom” size=”xs” css=”.vc_custom_1753809816745{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap” custom_color=”#4E6DB3″][vc_column_text css=”.vc_custom_1753372772419{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Utenti felici<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Supporto Clienti, automatizzato, multi-canale. Efficacia certificata dai nostri clienti.<\/h2>\n

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\n

Ricevi<\/b><\/p>\n

Un cliente invia un messaggio su WhatsApp per chiedere informazioni su un ordine in ritardo. Il tuo agente AI \u00e8 pronto a rispondere, 7\/24h.<\/p>\n<\/div>\n

\n

Rispondi<\/b><\/p>\n

L\u2019AI recupera i dati dell\u2019ordine tramite API, verifica lo stato della consegna e risponde con un aggiornamento chiaro – tutto in pochi secondi, senza intervento umano.<\/p>\n<\/div>\n

\n

Risolvi<\/b><\/p>\n

Se il problema richiede un\u2019escalation, l\u2019AI crea un ticket e lo invia con tutto il contesto. Altrimenti, chiude il ticket mantenendo il cliente informato e soddisfatto.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Programma una demo” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”right” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756202887414{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Ftiledesk.com%2Fit%2Fdemo-gratuita%2F|”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”bottom” css_animation=”none” css=”.vc_custom_1755843976808{margin-top: 60px !important;margin-bottom: 120px !important;}” el_class=”BOX_4″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner css=”.vc_custom_1753368680096{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon type=”material” icon_material=”vc-material vc-material-settings_input_composite” color=”custom” size=”xs” css=”.vc_custom_1753810574225{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap” custom_color=”#4E6DB3″][vc_column_text css=”.vc_custom_1753373121137{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Multicanale<\/p>\n

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Automazioni WhatsApp \u2013 Inbound e Outbound, gestite da AI<\/h2>\n

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\n

Coinvolgi<\/b><\/p>\n

Connetti il tuo account WhatsApp Business e lascia che il tuo Agente AI gestisca automaticamente i messaggi in arrivo – dalle domande sui prodotti alle richieste di supporto. Risposte intelligenti, 24\/7, senza ritardi.<\/p>\n<\/div>\n

\n

Notifica<\/b><\/p>\n

Invia aggiornamenti proattivi con broadcast basati su template o messaggi personalizzati – perfetti per promemoria appuntamenti, aggiornamenti sugli ordini o campagne personalizzate.<\/p>\n<\/div>\n

\n

Cresci<\/b><\/p>\n

Raggiungi i clienti sull\u2019app di messaggistica pi\u00f9 usata al mondo, integrazione fluida con conversazioni AI e flussi outbound – tutto gestito da un\u2019unica piattaforma.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Programma una demo” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”left” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756202897862{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Ftiledesk.com%2Fit%2Fdemo-gratuita%2F|”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/3″][vc_single_image image=”24722″ img_size=”full” css=”.vc_custom_1753945336491{margin-bottom: 0px !important;}”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”bottom” css=”.vc_custom_1755843985776{margin-top: 60px !important;margin-bottom: 60px !important;}”][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

TECH ZONE<\/h2>\n

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Knowledge base<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Gestione della Conoscenza e ricerca intelligente<\/h2>\n

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\n

Recupero della conoscenza<\/b><\/p>\n

Cerca le informazioni rilevanti da tutti i dataset aziendali, strutturati e non strutturati<\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top” css=”.vc_custom_1753864804979{margin-bottom: 0px !important;}”][vc_column_inner width=”1\/3″][vc_icon icon_fontawesome=”fa fa-solid fa-brain” color=”custom” background_style=”rounded-less-outline” size=”lg” align=”right” css=”.vc_custom_1753864518885{margin-bottom: 0px !important;}” custom_color=”#4E6DB3″][\/vc_column_inner][vc_column_inner width=”2\/3″ css=”.vc_custom_1753864663076{margin-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1753864553135{margin-bottom: 0px !important;}”]<\/p>\n

\n

Potenziamento<\/b><\/p>\n

Potenzia le risposte dell’IA con i modelli generativi<\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top” css=”.vc_custom_1753864797168{margin-bottom: 0px !important;}”][vc_column_inner width=”1\/3″][vc_icon icon_fontawesome=”fa fa-regular fa-lightbulb” color=”custom” background_style=”rounded-less-outline” size=”lg” align=”right” css=”.vc_custom_1753864509296{margin-bottom: 0px !important;}” custom_color=”#4E6DB3″][\/vc_column_inner][vc_column_inner width=”2\/3″ css=”.vc_custom_1753864731348{margin-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1753864560936{margin-bottom: 0px !important;}”]<\/p>\n

\n

Genera<\/b><\/p>\n

Crea risposte accurate, sul tuo dominio<\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”top” css=”.vc_custom_1754294374234{margin-bottom: 0px !important;}”][vc_column_inner width=”1\/3″][vc_icon icon_fontawesome=”fa fa-solid fa-database” color=”custom” background_style=”rounded-less-outline” size=”lg” align=”right” css=”.vc_custom_1753864501256{margin-bottom: 0px !important;}” custom_color=”#4E6DB3″][\/vc_column_inner][vc_column_inner width=”2\/3″ css=”.vc_custom_1753864740115{margin-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1756105237293{margin-bottom: 0px !important;}”]<\/p>\n

\n

Knowledge Base multiple<\/b><\/p>\n

Separa la conoscenza in pi\u00f9 repository.
\nGestisci fallback di ricerca, ricerche concatenate, guard rail e molto altro.<\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_btn title=”Scopri di pi\u00f9.” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”right” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756202982413{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Fguide.tiledesk.com%2Fknowledge-base%2Fknowledge-base-overview|target:_blank|”][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”top” css=”.vc_custom_1753889329075{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 120px !important;margin-left: 0px !important;}”][vc_column css=”.vc_custom_1753426115509{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_row_inner equal_height=”yes” css=”.vc_custom_1753873449048{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column_inner el_class=”BOX_6″ width=”1\/2″ css=”.vc_custom_1753873609157{margin-top: 0px !important;margin-right: 5px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column_text css=”.vc_custom_1756192070765{margin-bottom: 0px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]<\/p>\n

\n

Knowledge Base multiple \u2014 Organizza, orchestra, collega<\/b><\/p>\n

Non tutti i contenuti sono uguali. I tuoi documenti di supporto non dovrebbero confondersi con il catalogo dei prodotti. Con Tiledesk puoi creare pi\u00f9 knowledge base, collegarle in sequenza e instradare le richieste a quella corretta sia che si tratti di supporto clienti, vendite, on-boarding oppure operazioni interne. Sar\u00e0 l’AI a decidere quale agente risponde, con quali contenuti e in quale momento. Scopri di pi\u00f9.<\/a><\/p>\n<\/div>\n

[\/vc_column_text][vc_single_image image=”25908″ img_size=”full” alignment=”center” css=”.vc_custom_1756311299277{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”TYPE_IMG_1″][\/vc_column_inner][vc_column_inner el_class=”BOX_6″ width=”1\/2″ css=”.vc_custom_1753873624684{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 5px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column_text css=”.vc_custom_1755845166802{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]<\/p>\n

\n

Ricerca Ibrida – full-text e semantica, insieme<\/b><\/p>\n

Con la ricerca ibrida, Tiledesk combina il tradizionale recupero full-text con la ricerca basata su vettori semantici e modelli generativi. Questo significa risposte pi\u00f9 intelligenti, meno errori e recupero delle informazioni pi\u00f9 performante. Scopri di pi\u00f9.<\/a><\/p>\n<\/div>\n

[\/vc_column_text][vc_single_image image=”25533″ img_size=”full” alignment=”center” css=”.vc_custom_1755844594170{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”TYPE_IMG_1″][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1754295796205{margin-top: 8px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”BOX_4″][vc_column_inner el_class=”FEATURE_ROW”][vc_column_text css=”.vc_custom_1754295990966{margin-bottom: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”]<\/p>\n

Personalizza i tuoi modelli LLM<\/h2>\n

[\/vc_column_text][vc_column_text css=”.vc_custom_1754296006687{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”]<\/p>\n

Imposta l\u2019identit\u00e0 dell\u2019assistente, ottieni l\u2019intera risposta oppure utilizza i chunk grezzi per costruire la tua. Puoi anche caricare e interrogare i tuoi contenuti tramite le nostre Knowledge Base API<\/a> native.<\/p>\n

[\/vc_column_text][vc_single_image image=”25208″ img_size=”full” css=”.vc_custom_1753945500570{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”bottom” css=”.vc_custom_1753889215062{margin-top: 60px !important;margin-bottom: 120px !important;}” el_class=”BOX_4″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner disable_element=”yes” css=”.vc_custom_1753890494630{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon icon_fontawesome=”fa fa-solid fa-person” color=”custom” size=”xs” css=”.vc_custom_1753888332960{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap” custom_color=”#4E6DB3″][vc_column_text css=”.vc_custom_1753521748172{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Inserisciti in qualsiasi punto del flusso<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Funzioni Human-in-the-Loop<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=”yes”][vc_column_inner el_class=”right_buttons”][vc_btn title=”Richiedi un agente personalizzato.” style=”custom” custom_background=”” custom_text=”” size=”sm” align=”right” css=”.vc_custom_1753352220870{margin-bottom: 0px !important;}” el_class=”button_t1″][vc_btn title=”Prova gratuitamente.” style=”custom” custom_background=”#2A66FF” custom_text=”#FFFFFF” size=”sm” align=”right” css=”.vc_custom_1753368111063{margin-bottom: 0px !important;}” el_class=”button_t1″][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”FEATURE_ROW” css=”.vc_custom_1753887172116{margin-bottom: 0px !important;}”][vc_column_inner el_class=”FEATURE_ROW_ITEM” width=”2\/3″][vc_column_text css=”.vc_custom_1753889626272{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Supporto IA<\/b><\/p>\n

Assistenza di primo livello automatizzata.
\nGli agenti AI gestiscono le richieste ricorrenti, forniscono risposte in tempo reale e si occupano delle prime interazioni con l\u2019utente, riducendo il carico di lavoro umano e i costi aziendali.<\/p>\n<\/div>\n

\n

Trasferimento della conversazione all’operatore umano<\/b><\/p>\n

Passaggio intelligente quando serve.
\nLe conversazioni complesse o ambigue vengono indirizzate in modo intelligente agli agenti umani con tutto il contesto, garantendo un supporto affidabile.<\/p>\n<\/div>\n

\n

Auto-apprendimento<\/b><\/p>\n

L\u2019IA migliora utilizzando le interazioni umane.
\nLe risposte e i feedback provenienti dai casi gestiti dagli operatori umani vengono utilizzati per addestrare e perfezionare gli agenti IA, creando un ciclo di auto-apprendimento che migliora nel tempo.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Scopri di pi\u00f9.” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”left” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756203215259{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Ftiledesk.com%2Fblog%2Fhuman-in-the-loop-agentic-ai-needs-humans%2F|target:_blank|”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/3″][vc_single_image source=”external_link” external_img_size=”full” css=”.vc_custom_1754406330004{margin-bottom: 0px !important;}” custom_src=”https:\/\/i0.wp.com\/tiledesk.com\/wp-content\/uploads\/2025\/08\/onlineAgent2.jpg”%5D%5B\/vc_column_inner%5D%5B\/vc_row_inner%5D%5B\/vc_column%5D%5B\/vc_row%5D%5Bvc_row<\/a> equal_height=”yes” content_placement=”bottom” css=”.vc_custom_1753889223631{margin-top: 60px !important;margin-bottom: 120px !important;}” el_class=”BOX_4″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner disable_element=”yes” css=”.vc_custom_1753890483881{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon type=”material” icon_material=”vc-material vc-material-flare” color=”custom” size=”xs” css=”.vc_custom_1753888238579{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap” custom_color=”#4E6DB3″][vc_column_text css=”.vc_custom_1753888184531{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Copilot<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Copilot AI per gli operatori umani<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”FEATURE_ROW” css=”.vc_custom_1753887376397{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}”][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/3″][vc_single_image image=”25669″ img_size=”full” css=”.vc_custom_1754401541378{margin-bottom: 0px !important;}”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW_ITEM” width=”2\/3″][vc_column_text css=”.vc_custom_1753889632658{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Assistenza in tempo reale<\/b><\/p>\n

L\u2019AI fornisce suggerimenti immediati, articoli pertinenti e riepiloghi contestuali durante le conversazioni in tempo reale, potenziando il lavoro degli agenti umani.<\/p>\n<\/div>\n

\n

Risposte potenziate<\/b><\/p>\n

Sfrutta il motore RAG nativo per trovare e sintetizzare informazioni da ampie basi di conoscenza, strutturate e destrutturate, garantendo risposte accurate.<\/p>\n<\/div>\n

\n

Miglioramento delle performance<\/b><\/p>\n

Evidenzia i comportamenti degli utenti con i Tag, automatizza il data entry dei dati ricorrenti e riduci i tempi medi di gestione, migliorando efficienza e soddisfazione del cliente.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Programma una demo” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”right” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756202993379{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Ftiledesk.com%2Fit%2Fdemo-gratuita%2F|”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”bottom” disable_element=”yes” css=”.vc_custom_1756200178749{margin-top: 60px !important;margin-bottom: 120px !important;}” el_class=”BOX_4″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner disable_element=”yes” css=”.vc_custom_1753890476296{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon type=”material” icon_material=”vc-material vc-material-people” size=”xs” css=”.vc_custom_1753887848005{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap”][vc_column_text css=”.vc_custom_1753426474761{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Funzioni<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Gestisci la complessit\u00e0 con Prompt-chain visuali e Agenti multipli<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” el_class=”FEATURE_ROW” css=”.vc_custom_1753888741669{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}”][vc_column_inner el_class=”FEATURE_ROW_ITEM” width=”1\/2″][vc_column_text css=”.vc_custom_1753889639106{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Specializza<\/b><\/p>\n

Crea agenti AI con ruoli diversi – vendite, supporto, on-boarding, assistenza interna – ciascuno personalizzao con la Knowledge Base e i prompt pi\u00f9 adatti.<\/p>\n<\/div>\n

\n

Collabora<\/b><\/p>\n

Usa l\u2019azione Replace Agent per concatenare e cambiare agente durante la conversazione. Instrada le richieste all\u2019agente AI in base a “intent”, lingua o argomento.<\/p>\n<\/div>\n

\n

Cresci<\/b><\/p>\n

Distribuisci pi\u00f9 agenti specializzati su canali e touchpoint diversi. Tutti collaboreranno per offrire supporto rapido, contestuale e scalabile.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Guardalo in azione.” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”left” css=”.vc_custom_1755699816921{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 30px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”button_t1″ link=”url:https%3A%2F%2Fpanel.tiledesk.com%2Fv3%2Fdashboard%2F%23%2Fsignup|”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/2″][vc_single_image source=”external_link” css=”” custom_src=”https:\/\/tiledesk.com\/wp-content\/uploads\/2025\/08\/multi-agents.png”%5D%5B\/vc_column_inner%5D%5B\/vc_row_inner%5D%5B\/vc_column%5D%5B\/vc_row%5D%5Bvc_row<\/a> equal_height=”yes” content_placement=”bottom” css=”.vc_custom_1753889231048{margin-top: 60px !important;margin-bottom: 120px !important;}” el_class=”BOX_4″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner disable_element=”yes” css=”.vc_custom_1753890476296{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon type=”material” icon_material=”vc-material vc-material-people” size=”xs” css=”.vc_custom_1753887848005{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap”][vc_column_text css=”.vc_custom_1753426474761{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Funzioni<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Gestisci la complessit\u00e0 con Prompt-chain visuali e Agenti multipli<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” el_class=”FEATURE_ROW” css=”.vc_custom_1753888741669{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}”][vc_column_inner el_class=”FEATURE_ROW_ITEM” width=”1\/2″][vc_column_text css=”.vc_custom_1756201794613{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Agenti AI multipli. Esperienza utente continua e coesa <\/b><\/p>\n

 <\/p>\n

Specializza<\/b><\/p>\n

Crea agenti AI con ruoli diversi – vendite, supporto, on-boarding, assistenza interna – ciascuno addestrato sulla knowledge base e sui prompt corretti.<\/p>\n<\/div>\n

\n

Collabora<\/b><\/p>\n

Usa l\u2019azione Replace Agent di Tiledesk per concatenare e cambiare agente durante la conversazione. Instrada le richieste all\u2019agente AI giusto in base a intento, lingua o argomento.<\/p>\n<\/div>\n

\n

Cresci<\/b><\/p>\n

Distribuisci pi\u00f9 agenti specializzati su canali e touchpoint diversi – tutti collaborano per offrire un supporto rapido, contestuale e scalabile.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Guardalo in azione.” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”left” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756203312876{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Fpanel.tiledesk.com%2Fv3%2Fdashboard%2F%23%2Fsignup|target:_blank|”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/2″][vc_single_image source=”external_link” css=”” custom_src=”https:\/\/tiledesk.com\/wp-content\/uploads\/2025\/08\/multi-agents.png”%5D%5B\/vc_column_inner%5D%5B\/vc_row_inner%5D%5Bvc_row_inner<\/a> equal_height=”yes” disable_element=”yes” el_class=”FEATURE_ROW” css=”.vc_custom_1756310807858{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}”][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/2″][vc_single_image source=”external_link” external_img_size=”full” css=”” custom_src=”https:\/\/tiledesk.com\/wp-content\/uploads\/2025\/08\/prompt-chain.png”%5D%5B\/vc_column_inner%5D%5Bvc_column_inner<\/a> el_class=”FEATURE_ROW_ITEM” width=”1\/2″][vc_column_text css=”.vc_custom_1756215060340{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Prompt Chain facile e veloce.<\/b><\/p>\n

 <\/p>\n

Scomponi la complessit\u00e0.<\/b><\/p>\n

Invece di scrivere un unico prompt molto lungo, puoi suddividerlo in una sequenza di prompt pi\u00f9 piccoli e intelligenti \u2014 pi\u00f9 facili da progettare, testare e ottimizzare.<\/p>\n<\/div>\n

\n

Orchestrazione senza codice.<\/b><\/p>\n

Gestisci anche i flussi di lavoro complessi in modo visivo, senza scrivere una sola riga di codice. Trascina, rilascia e collega i prompt direttamente nel flow builder di Tiledesk.<\/p>\n<\/div>\n

\n

Riutilizzo e controllo.<\/b><\/p>\n

Riutilizza i tuoi blocchi di prompt in diversi progetti, mantieni la piena visibilit\u00e0 su ogni passaggio e affina solo dove serve \u2014 risparmiando tempo e garantendo risultati coerenti.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Guardalo in azione.” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”left” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756203312876{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Fpanel.tiledesk.com%2Fv3%2Fdashboard%2F%23%2Fsignup|target:_blank|”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” el_class=”FEATURE_ROW” css=”.vc_custom_1753888741669{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}”][vc_column_inner el_class=”FEATURE_ROW_ITEM”][vc_column_text css=”.vc_custom_1756310719880{margin-bottom: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”]<\/p>\n

Perch\u00e9 le Prompt Chain su Tiledesk fanno la differenza.<\/h2>\n

[\/vc_column_text][vc_single_image source=”external_link” external_img_size=”full” alignment=”center” css=”.vc_custom_1756310950993{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}” custom_src=”https:\/\/i0.wp.com\/tiledesk.com\/wp-content\/uploads\/2025\/08\/prompt-chain.png”%5D%5Bvc_column_text<\/a> css=”.vc_custom_1756310941061{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”]<\/p>\n

\n

Scomponi la complessit\u00e0.<\/b><\/p>\n

Invece di scrivere un unico prompt molto lungo, puoi suddividerlo in una sequenza di prompt pi\u00f9 piccoli e intelligenti \u2014 pi\u00f9 facili da progettare, testare e ottimizzare.<\/p>\n<\/div>\n

\n

Orchestrazione senza codice.<\/b><\/p>\n

Gestisci anche i flussi di lavoro complessi in modo visivo, senza scrivere una sola riga di codice. Trascina, rilascia e collega i prompt direttamente nel flow builder di Tiledesk.<\/p>\n<\/div>\n

\n

Riutilizzo e controllo.<\/b><\/p>\n

Riutilizza i tuoi blocchi di prompt in diversi progetti, mantieni la piena visibilit\u00e0 su ogni passaggio e affina solo dove serve \u2014 risparmiando tempo e garantendo risultati coerenti.<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Guardalo in azione.” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”left” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756203312876{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Fpanel.tiledesk.com%2Fv3%2Fdashboard%2F%23%2Fsignup|target:_blank|”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”bottom” css=”.vc_custom_1753890403768{margin-top: 0px !important;margin-bottom: 120px !important;}” el_class=”BOX_4″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner disable_element=”yes” css=”.vc_custom_1753890467864{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon icon_fontawesome=”fas fa-cog” size=”xs” css=”.vc_custom_1753364702989{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap”][vc_column_text css=”.vc_custom_1753426474761{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Funzioni<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Designer visuale per lo sviluppo no-code di Agenti AI<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”FEATURE_ROW” css=”.vc_custom_1753888706779{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}”][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/3″][vc_single_image image=”24736″ img_size=”full” css=”.vc_custom_1753945727122{margin-bottom: 0px !important;}”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW_ITEM” width=”2\/3″][vc_column_text css=”.vc_custom_1753889646592{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Flow Designer intuitivo<\/b><\/p>\n

Crea agenti AI con ruoli diversi – vendite, supporto, on-boarding, assistenza interna – ciascuno addestrato sulla propria knowledge base e con le tue integrazioni aziendali.<\/p>\n<\/div>\n

\n

No Code<\/b><\/p>\n

Disegna i tuoi agenti utilizzando i prompt e i tool MCP<\/p>\n<\/div>\n

\n

Gestione centralizzata<\/b><\/p>\n

Dashboard per monitorare e personalizzare tutte le automazioni<\/p>\n<\/div>\n

[\/vc_column_text][vc_btn title=”Guardalo in azione.” style=”custom” custom_background=”#4E6DB3″ custom_text=”#FFFFFF” size=”sm” align=”right” i_align=”right” i_type=”material” i_icon_material=”vc-material vc-material-arrow_forward” css=”.vc_custom_1756203554772{margin-top: 30px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” add_icon=”true” el_class=”button_t1″ link=”url:https%3A%2F%2Fpanel.tiledesk.com%2Fv3%2Fdashboard%2F%23%2Fsignup|target:_blank|”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”bottom” css=”.vc_custom_1753890524490{margin-top: 0px !important;margin-bottom: 120px !important;}” el_class=”BOX_4″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner disable_element=”yes” css=”.vc_custom_1753521767853{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon icon_fontawesome=”fas fa-cog” size=”xs” css=”.vc_custom_1753364702989{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap”][vc_column_text css=”.vc_custom_1753426474761{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Funzioni<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Supporto Multi-canale<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”FEATURE_ROW” css=”.vc_custom_1753890533168{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}”][vc_column_inner el_class=”FEATURE_ROW_IMAGE” width=”1\/3″][vc_single_image source=”external_link” css=”” custom_src=”https:\/\/tiledesk.com\/wp-content\/uploads\/2025\/08\/multi-c5.png”%5D%5B\/vc_column_inner%5D%5Bvc_column_inner<\/a> el_class=”FEATURE_ROW_ITEM” width=”1\/3″][vc_column_text css=”.vc_custom_1756215372105{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}” el_class=”BOX_TX1″]<\/p>\n

\n

\ud83c\udf10 Web Channel<\/b><\/p>\n

Integrazione completa sul tuo sito web per un\u2019assistenza clienti immediata e senza interruzioni.<\/p>\n<\/div>\n

\n

\ud83d\udde3 Voce<\/b><\/p>\n

Automatizza le interazioni vocali senza intervento umano.<\/p>\n<\/div>\n

\n

\ud83d\udcd8 Facebook Messenger<\/b><\/p>\n

Collegati con il tuo pubblico dove si trova gi\u00e0. Automatizza le conversazioni su Facebook Messenger per offrire supporto immediato e personalizzato.<\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW_ITEM” width=”1\/3″][vc_column_text css=”.vc_custom_1756215671361{margin-bottom: 0px !important;}” el_class=”BOX_TX1″]<\/p>\n

\n

\ud83d\udcde WhatsApp<\/b><\/p>\n

Consenti ai clienti di interagire direttamente con la tua azienda tramite la piattaforma di messaggistica pi\u00f9 utilizzata.<\/p>\n<\/div>\n

\n

\ud83d\udcac SMS<\/b><\/p>\n

Raggiungi qualsiasi cliente, in qualsiasi momento. Invia aggiornamenti, promemoria e supporto direttamente via SMS, senza bisogno di un\u2019app.<\/p>\n<\/div>\n

\n

\ud83d\udce7 Email<\/b><\/p>\n

Automatizza le risposte alle email in arrivo. Centralizza la tua casella di posta e lascia che l\u2019AI gestisca le domande comuni con risposte accurate e coerenti.<\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=”yes” content_placement=”bottom” css=”.vc_custom_1753974514597{margin-top: 0px !important;margin-bottom: 120px !important;}” el_class=”BOX_7″][vc_column css=”.vc_custom_1752936881029{margin-bottom: 0px !important;}”][vc_row_inner disable_element=”yes” css=”.vc_custom_1753521767853{margin-bottom: 0px !important;}”][vc_column_inner el_class=”g_eyebrow_wrap” css=”.vc_custom_1753368670565{margin-bottom: 0px !important;}”][vc_icon icon_fontawesome=”fas fa-cog” size=”xs” css=”.vc_custom_1753364702989{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_icon_wrap”][vc_column_text css=”.vc_custom_1753426474761{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” el_class=”g_eyebrow_text”]<\/p>\n

Funzioni<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Soluzioni su misura, disegnate per le sfide della tua azienda<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” gap=”20″ css=”.vc_custom_1754662141019{margin-top: 0px !important;margin-right: -10px !important;margin-bottom: 10px !important;margin-left: -10px !important;}” el_class=”ROW_4C”][vc_column_inner el_class=”FEATURE_ROW” width=”1\/4″ css=”.vc_custom_1754404892626{background-position: 0 0 !important;background-repeat: no-repeat !important;}”][vc_column_text css=”.vc_custom_1754662374340{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-bottom: 20px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Produzione<\/b><\/p>\n

Ottimizza i flussi di lavoro con l’AI per migliorare la produttivit\u00e0 e la sicurezza. Snellisci le operazioni nella produzione, logistica e gestione dell’inventario con avvisi in tempo reale e soluzioni automatizzate.<\/p>\n

Agente AI per la Produzione\"link<\/a><\/strong><\/p>\n<\/div>\n

[\/vc_column_text][vc_raw_html css=”.vc_custom_1754645818108{margin-bottom: 0px !important;}” el_class=”ICON_1″]PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIGVuYWJsZS1iYWNrZ3JvdW5kPSJuZXcgMCAwIDI0IDI0IiBoZWlnaHQ9IjI0cHgiIHZpZXdib3g9IjAgMCAyNCAyNCIgd2lkdGg9IjI0cHgiIGZpbGw9IiNGRkZGRkYiPjxnPjxyZWN0IGZpbGw9Im5vbmUiIGhlaWdodD0iMjQiIHdpZHRoPSIyNCI+PC9yZWN0PjwvZz48Zz48cGF0aCBkPSJNMjIsMjJIMlYxMGw3LTN2Mmw1LTJsMCwzaDNsMS04aDNsMSw4VjIyeiBNMTIsOS45NWwtNSwyVjEwbC0zLDEuMzJWMjBoMTZ2LThoLThMMTIsOS45NXogTTExLDE4aDJ2LTRoLTJWMTh6IE03LDE4aDJ2LTQgSDdWMTh6IE0xNywxNGgtMnY0aDJWMTR6Ij48L3BhdGg+PC9nPjwvc3ZnPg==[\/vc_raw_html][vc_single_image image=”25683″ img_size=”full” css=”.vc_custom_1754468718606{margin-bottom: 0px !important;}” el_class=”BCK_LOGO_TILEDESK”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW” width=”1\/4″ css=”.vc_custom_1754405242293{background-position: 0 0 !important;background-repeat: no-repeat !important;}”][vc_column_text css=”.vc_custom_1754662387570{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-bottom: 20px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Public & Education<\/b><\/p>\n

Fornisci servizi di classe mondiale per cittadini e studenti. Offri supporto self-service per migliorare la soddisfazione degli utenti con soluzioni sicure e personalizzate in tempo reale attraverso un Agente AI Generativo.<\/p>\n

Agente AI per l’Istruzione\"link<\/a><\/strong><\/p>\n<\/div>\n

[\/vc_column_text][vc_raw_html css=”.vc_custom_1754645874994{margin-bottom: 0px !important;}” el_class=”ICON_1″]PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIGhlaWdodD0iMjRweCIgdmlld2JveD0iMCAwIDI0IDI0IiB3aWR0aD0iMjRweCIgZmlsbD0iI0ZGRkZGRiI+PHBhdGggZD0iTTAgMGgyNHYyNEgwVjB6IiBmaWxsPSJub25lIj48L3BhdGg+PHBhdGggZD0iTTEyIDMgMSA5bDQgMi4xOHY2TDEyIDIxbDctMy44MnYtNmwyLTEuMDlWMTdoMlY5TDEyIDN6bTYuODIgNkwxMiAxMi43MiA1LjE4IDkgMTIgNS4yOCAxOC44MiA5ek0xNyAxNS45OWwtNSAyLjczLTUtMi43M3YtMy43MkwxMiAxNWw1LTIuNzN2My43MnoiPjwvcGF0aD48L3N2Zz4=[\/vc_raw_html][vc_single_image image=”25683″ img_size=”full” css=”.vc_custom_1754468725425{margin-bottom: 0px !important;}” el_class=”BCK_LOGO_TILEDESK”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW” width=”1\/4″][vc_column_text css=”.vc_custom_1754662401798{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-bottom: 20px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Technologia e Telcom<\/b><\/p>\n

Riduci i costi operativi fornendo accesso istantaneo alle informazioni per i tuoi tecnici sul campo e supporta i tuoi clienti istantaneamente sul loro canale preferito, incluso WhatsApp.<\/p>\n

Agente AI per le Telecomunicazioni\"link<\/a><\/strong><\/p>\n<\/div>\n

[\/vc_column_text][vc_raw_html css=”.vc_custom_1754645938746{margin-bottom: 0px !important;}” el_class=”ICON_1″]PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIGhlaWdodD0iMjRweCIgdmlld2JveD0iMCAwIDI0IDI0IiB3aWR0aD0iMjRweCIgZmlsbD0iI0ZGRkZGRiI+PHBhdGggZD0iTTAgMGgyNHYyNEgwVjB6bTAgMGgyNHYyNEgwVjB6IiBmaWxsPSJub25lIj48L3BhdGg+PHBhdGggZD0iTTEgOWwyIDJjNC45Ny00Ljk3IDEzLjAzLTQuOTcgMTggMGwyLTJDMTYuOTMgMi45MyA3LjA4IDIuOTMgMSA5em04IDhsMyAzIDMtM2MtMS42NS0xLjY2LTQuMzQtMS42Ni02IDB6bS00LTRsMiAyYzIuNzYtMi43NiA3LjI0LTIuNzYgMTAgMGwyLTJDMTUuMTQgOS4xNCA4Ljg3IDkuMTQgNSAxM3oiPjwvcGF0aD48L3N2Zz4=[\/vc_raw_html][vc_single_image image=”25683″ img_size=”full” css=”.vc_custom_1754468732223{margin-bottom: 0px !important;}” el_class=”BCK_LOGO_TILEDESK”][\/vc_column_inner][vc_column_inner el_class=”FEATURE_ROW” width=”1\/4″][vc_column_text css=”.vc_custom_1754662412694{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-bottom: 20px !important;}” el_class=”CONTENT_WRAP”]<\/p>\n

\n

Finanza e assicurazioni<\/b><\/p>\n

Crea CoPilot personalizzati per i flussi di lavoro dei dipendenti per supportare le attivit\u00e0 quotidiane. Snellisci processi come le valutazioni del credito o la ricerca del mutuo pi\u00f9 adatto, migliorando l’efficienza e riducendo i costi.<\/p>\n

AI per i Servizi Finanziari<\/a>\"link<\/a><\/strong><\/p>\n<\/div>\n

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\n

Commercio e Retail<\/b><\/p>\n

Migliora la qualificazione dei lead con l’AI. Inoltre, mostra offerte calde, consiglia prodotti, rispondi alle richieste e avvisali di nuove offerte sul loro canale preferito.<\/p>\n

Agente AI per l’E-commerce\"link<\/a><\/strong><\/p>\n<\/div>\n

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\n

Assistenza sanitaria e benessere<\/b><\/p>\n

Migliora l’esperienza del paziente con supporto 24\/7 ed elimina i tempi di attesa. Fornisci accesso istantaneo alle informazioni sui sintomi e guida gli utenti su come prenotare i loro appuntamenti.<\/p>\n

Agente AI per la Sanit\u00e0\"link<\/a><\/strong><\/p>\n<\/div>\n

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\n

Viaggi e ospitalit\u00e0<\/b><\/p>\n

Costruisci una guida turistica AI per aiutare i clienti a esplorare facilmente e godersi il loro viaggio. Ottieni risposte immediate su WiFi, orari di check-out e attrazioni nelle vicinanze.<\/p>\n

Agente AI per il Turismo\"link<\/a><\/strong><\/p>\n<\/div>\n

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\n

Servizi professionali<\/b><\/p>\n

Aumenta il coinvolgimento e la conversione, automatizza le attivit\u00e0, cattura le informazioni degli utenti, programma appuntamenti e fornisci supporto in tempo reale.<\/p>\n

Agente AI per i Servizi Professionali\"link<\/a><\/strong><\/p>\n<\/div>\n

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Funzioni<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1753368609889{margin-bottom: 0px !important;}”][vc_column_inner el_class=”title_heading_wrap”][vc_column_text css=””]<\/p>\n

Open source<\/h2>\n

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\n

Libert\u00e0<\/b><\/p>\n

Gen-AI on-prem. Porta la generativa nel tuo stack AI locale con i modelli aperti<\/p>\n<\/div>\n

\n

Full stack<\/b><\/p>\n

Vector store, embeddings, Modelli generativi.<\/p>\n<\/div>\n

\n

Pronto per la tua azienda<\/b><\/p>\n

Integrazione sicura e scalabile nel tuo data center privato<\/p>\n<\/div>\n

\n

Made for speed<\/b><\/p>\n

MQTT based messaging engine. Scopri di pi\u00f9.<\/a><\/p>\n<\/div>\n

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\n
\n

Agentic AI Automation Engine<\/h2>\n<\/div>\n<\/div>\n

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\n
\n

AI Agents autonomi<\/b><\/p>\n

Crea assistenti virtuali autonomi.<\/p>\n

Supporto MCP<\/b><\/p>\n

Integra migliaia di API tramite il Model Context Protocol.<\/p>\n

Process automation<\/b><\/p>\n

Sviluppa e distribuisci i workflow Gen-AI interni ed esterni facilmente con il nostro Visual Flow Designer.<\/p>\n<\/div>\n<\/div>\n

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Installazioni On-Premises<\/h2>\n

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Controllo completo sulla tua infrastruttura IA mentre proteggi dati e privacy senza sacrificare funzionalit\u00e0. Installa Tiledesk dietro il tuo firewall aziendale, garantendo sicurezza e prestazioni di livello enterprise. Dalla conoscenza fino al customer support.<\/p>\n

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Privacy al centro, con integrazione di Modelli LLM direttamente sul tuo data center<\/b><\/p>\n

Connettiti direttamente ai tuoi modelli open source preferiti, come LLAMA, Mistral e altri LLM open source, mantenendo il pieno controllo dei tuoi dati.<\/p>\n

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Vector Store Control<\/b><\/p>\n

Distribuisci utilizzando soluzioni di archiviazione vettoriale locali come Qdrant, mantenendo le tue capacit\u00e0 di ricerca semantica e le knowledge base all\u2019interno della tua infrastruttura sicura.<\/p>\n

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Enterprise Integration<\/b><\/p>\n

Leverage robust APIs to connect Tiledesk agents with your existing systems while maintaining the same multichannel support available in cloud deployments.<\/p>\n

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\"\"<\/div>\n

Telco\/Media<\/p>\n

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Aruba, Blue Print<\/p>\n

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\"\"<\/div>\n

Produzione<\/p>\n

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Blue Print – DMG<\/p>\n

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\"\"<\/div>\n

Public Administration<\/p>\n

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Blue Print, Regione Puglia<\/p>\n

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\"\"<\/div>\n

Finance<\/p>\n

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BPP<\/p>\n

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\"\"<\/div>\n

Vendite<\/p>\n

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Tecnomat, Blue Print<\/p>\n

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\n
\n

Model agnostic<\/b><\/p>\n

Scegli tra i migliori modelli di intelligenza artificiale per potenziare i tuoi agenti.<\/p>\n<\/div>\n<\/div>\n

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\n
\n

Integra nel tuo sito<\/b><\/p>\n

Con il nostro Widget, moderno, personalizzabile e flessibile<\/p>\n<\/div>\n<\/div>\n

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\n
\n

Code Action<\/b><\/p>\n

Aggiungi il tuo codice, quando serve.
\nEsegui il codice ed utilizza i risultati, integrato nel flusso.<\/p>\n<\/div>\n<\/div>\n

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\n
\n

Supporto Whatsapp integrato<\/b><\/p>\n

Testa i tuoi flussi su WhatsApp direttamente dal designer, anche senza un numero di telefono.<\/p>\n<\/div>\n<\/div>\n

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\n
\n

Debugger integrato<\/b><\/p>\n

Esegui il debug delle tue automazioni con il nostro debugger avanzato in tempo reale basato su MQTT. Davvero veloce. Super semplice.<\/p>\n<\/div>\n<\/div>\n

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\n
\n

“Tag” generativi per i tuoi Analytics<\/b><\/p>\n

Etichetta le tue conversazioni e automazioni con l\u2019AI generativa.<\/p>\n<\/div>\n<\/div>\n

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\n
\n

API first<\/b><\/p>\n

Interroga i tuoi Agenti AI utilizzando MQTT e tutte le API REST per HITL, RAG e altro ancora.<\/p>\n<\/div>\n<\/div>\n

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Comunit\u00e0<\/span><\/h5>\n

Unisciti al successo della nostra Comunit\u00e0 Open Source<\/span> di Creatori di Agenti IA e Progettisti di Conversazioni<\/h2>\n

Entra in un mondo dove collaborazione e innovazione si incontrano<\/p>\n

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\n
\n

Programma Partner<\/h3>\n<\/div>\n
\n

Diventa nostro partner e contribuisci a creare insieme a noi soluzioni AI all\u2019avanguardia per aziende Italiane e straniere.<\/p>\n

Diventa partner<\/span><\/a><\/p>\n<\/div>\n<\/div>\n

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\n
\n

Template IA della Comunit\u00e0<\/h3>\n<\/div>\n
\n

Scopri e condividi facilmente agenti AI con la nostra integrazione one-click, ampliando la tua presenza nell\u2019ecosistema Tiledesk.<\/p>\n

Explore our community<\/span><\/a><\/p>\n<\/div>\n<\/div>\n

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\n
\n

Apprendimento YouTube<\/h3>\n<\/div>\n
\n

Learn from our YouTube channel’s wealth of tutorials and deep dives, all crafted by our experienced community members<\/p>\n

Check tutorials<\/span><\/a><\/p>\n<\/div>\n<\/div>\n

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\n
\n

Contributi GitHub<\/h3>\n<\/div>\n
\n

Scopri il nostro GitHub, dove i tuoi contributi ai nostri repository possono portare la piattaforma Tiledesk a nuovi livelli!<\/p>\n

Fork our repo<\/span><\/a><\/p>\n<\/div>\n<\/div>\n

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RACCOMANDATO DA ESPERTI LEADER DEL SETTORE<\/span><\/h2>\n

Tiledesk ottiene i massimi riconoscimenti nell’<\/span>automazione basata sull’IA<\/span><\/b><\/h3>\n

Tiledesk \u00e8 orgogliosa di essere riconosciuta per la sua eccellenza nell’automazione basata sull’IA.
\n<\/span>Abbiamo ricevuto i seguenti premi:<\/b><\/p>\n

[\/vc_column_text][vc_column_text css=””]<\/p>\n

\"Design<\/a> \"Design<\/a><\/p>\n

[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/5″][vc_column_text css=””]\"Prova[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″][vc_column_text css=””]\"lista[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″][vc_column_text css=””]\"riconoscimento[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″][vc_column_text css=””]\"prova
\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/5″][vc_column_text css=””]\"riconoscimento[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1755702199996{margin-top: 120px !important;}”][vc_column][vc_column_text css=””]<\/p>\n

\n

Con le loro parole,
\ni nostri clienti condividono il loro successo<\/span><\/h2>\n<\/div>\n

[\/vc_column_text][vc_row_inner equal_height=”yes” gap=”25″ css=”.vc_custom_1755701655929{margin-bottom: 0px !important;}”][vc_column_inner width=”1\/3″ css=”.vc_custom_1755701314126{background-color: #F1F1F6 !important;border-radius: 25px !important;}”][vc_column_text css=””]\"Alberto<\/a>Alberto Di Marco<\/b><\/span>
\nSpecialista E-commerce
\nTTM Studio \"logo<\/span><\/p>\n

\n

Consiglio vivamente Tiledesk alle aziende di e-commerce che vogliono superare la concorrenza. Siamo riusciti ad automatizzare il 90% delle richieste dei clienti di Premiata<\/strong>, facendogli risparmiare costi e liberando enormemente il tempo degli agenti umani<\/strong>.<\/p>\n

Leggi la storia<\/span> \"\"<\/a><\/strong><\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ css=”.vc_custom_1755701385304{background-color: #F1F1F6 !important;border-radius: 25px !important;}”][vc_column_text css=””]\"testimonianza<\/a><\/b>Mauro Merico<\/b><\/span>
\nIT Manager Unisalento \"logo <\/span><\/p>\n

\n

Con Tiledesk, abbiamo trasformato le sfide del servizio clienti in successi<\/strong>. La transizione fluida dall’IA al supporto umano<\/strong> ha migliorato i tempi di risoluzione e la soddisfazione del cliente<\/strong>, dimostrando il nostro impegno per l’eccellenza.<\/p>\n

Leggi la storia<\/span> \"leggi<\/a><\/strong><\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ css=”.vc_custom_1755701403073{background-color: #F1F1F6 !important;border-radius: 25px !important;}”][vc_column_text css=””]\"pxpeter<\/a><\/b><\/span><\/p>\n

Peter Xu<\/b><\/span>
\nFondatore
\nWanderlog
\n\"logo<\/span><\/p>\n

\n

Siamo riusciti a risparmiare circa 30 ore di tempo dei dipendenti di supporto<\/strong> su base mensile dopo aver integrato il bot Tiledesk nelle nostre operazioni.<\/p>\n

Leggi la storia<\/span> \"\"<\/a><\/strong><\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” gap=”25″][vc_column_inner width=”1\/3″ css=”.vc_custom_1755701558015{background-color: #F1F1F6 !important;border-radius: 25px !important;}”][vc_column_text css=”.vc_custom_1755702134840{margin-bottom: 35px !important;background-color: #F1F1F6 !important;border-radius: 25px !important;}”]\"Claudio<\/a>Claudio Carnevali<\/b><\/span>
\nCEO e co-fondatoreTrackting \"logo<\/span><\/p>\n

\n

Abbiamo ridotto il carico di lavoro del team di supporto del 30%<\/strong> usando gli agenti IA. Ci hanno anche aiutato a capire meglio le esigenze dei clienti<\/strong>, permettendoci di perfezionare il nostro sito web.<\/p>\n

Leggi la storia<\/span> \"\"<\/a><\/strong><\/p>\n<\/div>\n

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Greg Lazzaro<\/b><\/span>
\nAmministratore Delegato
\nGo To College Fairs
\n\"gotocollegefairs\"<\/span><\/p>\n

\n

Grazie alla nostra integrazione con Tiledesk, ora siamo in grado di rispondere a circa l’85% delle tue domande con agenti IA!<\/strong><\/p>\n

Leggi la storia<\/span> \"\"<\/a><\/strong><\/p>\n<\/div>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ css=”.vc_custom_1755701635079{background-color: #F1F1F6 !important;border-radius: 25px !important;}”][vc_column_text css=”.vc_custom_1755702152160{margin-bottom: 35px !important;}”]\"Jorge\"<\/a>Jorge M Finochietto<\/b><\/span>
\nProfessore Ordinario
\nUniversidad Nacional de C\u00f3rdoba\"Universidad<\/span><\/p>\n

\n

Il nostro team ora \u00e8 libero di concentrarsi su ci\u00f2 che conta grazie all’Agente IA Generativo di Tiledesk che gestisce oltre 20.000<\/strong> richieste mensili, riducendo i costi e risparmiando tempo.<\/p>\n

Leggi la storia<\/span> \"\"<\/a><\/strong><\/p>\n<\/div>\n

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AZIENDA<\/span><\/h2>\n

Soluzioni potenziate dall’IA per<\/span> operazioni su larga scala<\/span><\/h2>\n

 <\/p>\n

Tiledesk \u00e8 un’azienda italiana \"Bandiera completamente conforme al GDPR \"Conforme con<\/p>\n

funzionalit\u00e0 robuste, sicure e personalizzabili che si integrano perfettamente nei tuoi sistemi esistenti<\/p>\n

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Implementazione On-Premise<\/span>
\nOpen Source<\/h4>\n

Installa Tiledesk sul tuo data center o private cloud usando la nostra piattaforma open core. L’unica piattaforma IA che garantisce il pieno controllo sui tuoi dati e sulla privacy dei tuoi clienti.<\/p>\n

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Integrazione Single Sign-On <\/span>(SSO)
\n<\/b><\/h4>\n

Semplifica l’accesso degli utenti e migliora la sicurezza con SSO, fornendo un’esperienza di autenticazione unificata per le tue applicazioni aziendali<\/p>\n

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Compatibilit\u00e0 Stack Tecnologico<\/span>
\nPerfetta<\/b><\/h4>\n

Integra senza problemi Tiledesk con il tuo setup attuale, incluse le console degli agenti dal vivo e i sistemi VoIP, per migliorare un supporto clienti coeso<\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_icon icon_fontawesome=”fas fa-comment” size=”lg” align=”center” css=””][vc_column_text css=””]<\/p>\n

IA Personalizzata<\/span> e Supporto Completo<\/h4>\n

Personalizza le interazioni IA alle tue esigenze con supporto completo e formazione per un facile avviamento<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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