Select the right plan for your organization
Community
- 0€
- Unlimited seats
- Unlimited chats
- Resolution Bot and External Chatbots
- iOS and Android Apps
- Mobile and Web SDK
- Widget customization tools
- Realtime conversations list
- Post-chat surverys
- SUPPORT METHOD Forum, KB
- SUPPORT RESPONSE GUARANTEE
No guarantee - Dedicated account manager
- ONBOARDING ASSISTANCE
- Software engineer support
- Analytics + Realtime monitor
- Upgrades included
- SUPPORT FOR INSTALLATION
Enterprise tutorials, docs, phone and live chat - SUPPORT METHOD
Forum, KB, email, phone and live chat - SUPPORT RESPONSE GUARANTEE
Based on severity SLA turnaround times
Enterprise
- Custom pricing
- Operating hours, Unlimited chat history, Data export
- Widget unbranding
- Multi-project
- Multi level department forward
- Realtime conversations list
- Triggers
- Canned responses
- Departments and Agents groups
- Audit log
- Available Add-ons: Clustering, Smart assignment, Voice interaction
- Dedicated account manager
- ONBOARDING ASSISTANCE
- Software engineer support
- Analytics + Realtime monitor
- Upgrades included
- SUPPORT FOR INSTALLATION
Enterprise tutorials, docs, phone and live chat - SUPPORT METHOD
Forum, KB, email, phone and live chat - SUPPORT RESPONSE GUARANTEE
Based on severity SLA turnaround times
(*) For additional support please refer to documentation here