Deflect to Knowledge Base with our FREE template
Let chatbots take advantage of your knowledge base and answer customers' questions with articles.
More about this template
If you have created a knowledge base that collects all of your wisdom and stores useful information about your business and/or relating to your industry, this chatbot template is the right choice for you. Because automating the use of what you've stored over the years will not just go to waste but will also be of great help to your customers in searching for some answers that you have up your sleeve.
- Posts automation in perfect accordance with customers queries
- Tailored use of keywords
- Integration with an existing database
Once designed, you can run your unlimited no-code chatbots on every communication channel of your choosing.
Be it WhatsApp, Telegram or Facebook Messenger.
With no further clicks or actions.
First, sign up for a free Tiledesk account. Then, go to the Bots section on your dashboard and pick a chatbot template. Click on Add Bot and give it a personalized name. Activate the Bot. Tailor the responses, if you so wish.
Yes. No tricks played.
Yes. All Chatbot templates can be easily edited by clicking on the pencil icon on the right side.
There is NO limitation to the number of bots you cans use. We do confide in a fair API usage.
No developer or programming skills are required. Everything can work with just a single click or two and that’s the real magic.
OPERATING HOURS: your chatbot will be able to handover the conversations to your human operators only within a pre-set timeframe (e.g. 9am-5pm, Mon-Fri).
Or there’s SMART ASSIGNMENT that can automate an equal conversation distribution based on your agents’ availability. So that nobody gets overwhelmed and clients’ needs are met as quick as possible.