Hear, hear, Tiledesk has been included in the 2022 Guide for Italian SaaS solutions in the Conversational Marketing and Chat section, drafted by Vincenzo Cosenza, a prime researcher and expert in the field of Marketing & Technology. Cheer with us by spreading the news! 📣😛

As Scott Brinker, the VP of platform ecosystem of HubSpot and the author of, has brilliantly said about Marketing & Technology (MarTech, that is), quoting Dickens: ‘It was the best of times. It was the worst of times.’ Nowadays, the Customer is being spoiled by so many different solution offerings by way too many competitors and this can easily lead to an “impasse”, where the Customer doesn’t know whom to choose. According to Brinker, it is all about the functionality and not perfection: simply look out for what works best for you and your business, as the estimate of what you’ll be spending in marketing tools will, for 26% (Gartner), fall within the SaaS area.

If you are one of the few that still haven’t tried out our FREE FOREVER features, don’t stall and