Join Tiledesk Global Community

Join our community of people worldwide that are passionate about messaging, live chat, chatbots, AI conversational platforms, open source, conversational design...and much more!

image describing the tiledesk community chatbot
image describing the tiledesk community chatbot

Qapla'

Published 24/11/2023 - Updated 24/11/2023

Grazie all'integrazione con Qapla' puoi rispondere automaticamente alle richieste dei clienti sullo stato delle spedizioni 24/7

image describing the tiledesk community chatbot

Product Chooser

Published 23/11/2023 - Updated 23/11/2023

This template demonstrates how to use Conditions for branching inside a chatbot flow Video tutorial available here:

    #conditions

    #actions

    #flow

    ..
image describing the tiledesk community chatbot

Streamlining Lead Generation and Follow-Up with Tiledesk and Customer.io Chatbot Template

Published 10/11/2023 - Updated 10/11/2023

In the rapidly evolving landscape of customer engagement, businesses are constantly seeking innovative ways to enhance user interactions and generate valuable leads. Chatbots have emerged as a powerful tool to automate conversations, streamline customer support, and capture leads seamlessly. In this article, we will explore a chatbot template that integrates Tiledesk for lead generation and [Customer.io](https://customer.io/) for email follow-up, creating a cohesive and efficient customer engagement workflow. ## The Power of Tiledesk: **Tiledesk** is a versatile chatbot platform that enables businesses to interact with their customers in real-time. Its user-friendly interface and robust features make it an ideal choice for creating engaging conversational experiences. One of the key functionalities of **Tiledesk** is its ability to capture leads effortlessly. ### Lead Generation with Tiledesk: 1. **Customizable Chat Flows:** *Tiledesk* allows businesses to design chat flows tailored to their specific needs. Through these flows, you can seamlessly guide users through conversations that lead to the collection of valuable information, such as names and email addresses. 2. **Interactive Forms:** Integrate interactive forms into the chatbot conversation to gather essential lead data. These forms can be designed to collect information in a conversational manner, ensuring a positive user experience. 3. **Instant Response:** *Tiledesk* ensures instant responses to user queries, creating a dynamic and engaging conversation that encourages users to share their details willingly. ## Leveraging Customer.io for Email Follow-Up: Once the leads are captured by **Tiledesk**, the next crucial step is to nurture these leads through strategic follow-up emails. **Customer.io**, a robust marketing automation platform, seamlessly integrates with **Tiledesk** to automate personalized email campaigns. ### Integration Process: 1. **Data Synchronization:** *Tiledesk* and *Customer.io* can be configured to sync lead data seamlessly. This integration ensures that the collected information, such as names and email addresses, is automatically transferred to *Customer.io*. 2. **Segmentation and Personalization:** Leverage *Customer.io*'s powerful segmentation tools to categorize leads based on various criteria. Create personalized email campaigns that resonate with each segment, increasing the chances of conversion. 3. **Automated Email Sequences:** Design automated email sequences triggered by specific user actions or time intervals. This ensures that leads receive timely and relevant content, keeping them engaged with your brand. 4. **Analytics and Optimization:** *Customer.io* provides detailed analytics to track the performance of email campaigns. Use these insights to optimize your strategy and enhance the effectiveness of your follow-up sequences. ## Conclusion: The integration of **Tiledesk** and **Customer.io** in a chatbot template offers businesses a comprehensive solution for lead generation and follow-up. By combining the real-time engagement capabilities of **Tiledesk** with the personalized automation features of **Customer.io**, businesses can create a seamless and effective customer journey. This approach not only improves user satisfaction but also maximizes the potential for lead conversion and long-term customer relationships. Embrace the power of chatbot technology and marketing automation to elevate your customer engagement strategy to new heights.

image describing the tiledesk community chatbot

Creating a Customized Conversation Flow with LLM

Published 31/10/2023 - Updated 2/11/2023

In today's fast-paced world, efficient customer support is paramount for businesses. Tiledesk, a popular customer engagement platform, offers a wide range of features to help businesses deliver top-notch support to their users. One way to enhance the user experience is by creating customized templates that streamline conversations and improve efficiency. In this article, we'll explore how to create a personalized Tiledesk user template using Large Language Models (LLM), specifically, a LLM like GPT-4.0, to categorize user responses, create different conversation branches, and generate new blocks for better engagement. You can get started by [watching this video tutorial](https://youtu.be/yjx1USGofyQ) or, if you prefer, keep reading the rest of this article and watch it later. ## 1. Categorization of User Answers with Larg Language Models The first step in creating a customized Tiledesk user template is to categorize user responses efficiently. This categorization helps in routing users to appropriate conversation flows. To achieve this, we can leverage the power of LLM, such as GPT-4.0. ### How it works: - **Initial Question:** Start by asking an initial question, such as, "Have you ever used Tiledesk before?" Users' responses can be quite diverse, but a Language Model can help categorize these responses into predefined categories. For instance, responses can be categorized into "New Users," "Experienced Users," or "Not Sure." - **Language Model Assistance:** Utilize the Language Model's capabilities to analyze and categorize user responses. The model can understand the context of the responses and assign them to the relevant categories. - **Routing:** Depending on the category, you can set up different conversation flows. For instance, new users can be guided through onboarding, while experienced users may need advanced support or product feature information. ## 2. Creation of Different Branches for Conversation Flows Once you've categorized user responses, it's time to create different conversation branches to guide users through their unique journeys. Each branch can be tailored to address the specific needs of users in a particular category. ### How it works: - **Branches:** Set up different conversation branches for each user category. For instance, for "New Users," you might have a branch that covers the basics of using Tiledesk. For "Experienced Users," you could create a branch that delves into advanced features and troubleshooting. - **Conditional Logic:** Use conditional logic within Tiledesk to route users to the appropriate branch based on their categorization. Language Models can assist in making dynamic decisions by analyzing user responses. ## 3. Creation of New Blocks with Language Models Engaging users effectively often requires asking questions and seeking feedback. Language Models can assist in generating relevant questions and responses to user feedback, enhancing the conversational experience. ### How it works: - **Generating Questions:** Use the Language Model to generate questions that solicit user feedback. For instance, "What features of Tiledesk do you find most valuable?" or "Is there anything you'd like to see improved in Tiledesk?" - **Handling Feedback:** When users provide feedback, use the Language Model to generate appropriate responses. It can help in acknowledging their feedback, providing solutions, or passing feedback to relevant teams. - **Iterative Improvements:** Continuously refine the questions and responses based on the feedback received. Over time, this can lead to a more personalized and effective user template. By incorporating Language Models into your Tiledesk template, you can achieve a higher level of personalization and efficiency in your customer support interactions. This approach not only streamlines user conversations but also enhances the overall user experience. **In conclusion**, creating a customized user template with LLM for Tiledesk empowers businesses to categorize user responses, create tailored conversation flows, and generate engaging questions and responses. This not only improves support efficiency but also helps in delivering a better customer experience. If you're looking to take your Tiledesk support to the next level, consider integrating Large Language Models to create a more personalized and efficient template for your users.

    #Customer Engagement Templates

    #Large Language Models

    #Custom User Template

    ..
image describing the tiledesk community chatbot

Supercharge Lead Generation with Tiledesk's ChatGPT Integration

Published 25/10/2023 - Updated 27/10/2023

Unlock the full potential of lead generation with Tiledesk's seamless ChatGPT integration. Explore how our innovative chatbot, powered by Large Language Models (LLM), can enhance visitor engagement and drive conversions on your website. Discover the power of automated email notifications and expert consultations to fuel your lead generation strategy. ## Qualifying Website Visitors with Chatbots Start by understanding your visitors' needs. Our chatbot asks the crucial question: Are visitors looking for information or seeking ways to supercharge lead generation? We guide them to the right resources for maximum conversion potential. Feel free to customize these buttons and adapt them to the need of your business. It's important to mention that in this template, for each button we set different variables for the same attribute. This can be useful for different scopes: - create conditional flows based on the answers of your customers; - export these attributes to your CRM in order to identify better your audience; - use the answers of your customers to generated dedicated prompts of Chat-GPT. ## A Glimpse at New Features Discover our latest features firsthand. Get a preview of what Tiledesk offers and engage with a real-time chat with our team for personalized insights into how you can boost lead generation. ## The Magic of Email Notifications Collect visitor information and provide instant email notifications. Even if no one's available for a chat, rest assured, we'll reach out via email to fuel your lead generation efforts. No need to integrate any email automation tool, you can exploit our native email channel. ## Scheduling a 15-Minute Call It doesn't end with an email. Explore the opportunity to [schedule a 15-minute call](https://meetings-eu1.hubspot.com/michele-pomposo) with one of our expert to dive deeper into our seamless ChatGPT integration and supercharge your lead generation strategy. ## Streamlining Communication Our automated email notifications and LLM-enabled chatbot enhance lead generation. Make your interactions efficient and meaningful with Tiledesk and ChatGPT. ## Want to Get Started? Ready to supercharge your lead generation efforts? [Watch this video tutorial](https://www.loom.com/share/7429067bcd064c6d8ebda310bd46bf00?sid=fe49e6a6-ace8-463e-9592-1cb976293ab9) for further instructions. If you have any questions or if you prefer a dedicated session in English, feel free to connect with me on LinkedIn. You can also find my email in my profile page. ## Privacy Policy Transparency and data privacy are paramount to us. Inside this AI chatbot template, you'll find our comprehensive Privacy Policy. Please remember to replace it with your Privacy Policy URL for your reference. Your privacy and data security are our top priorities. ## Hubspot Integration In this AI Chatbot template, you'll find an example of quick integration for Hubspot. To set up your integration, simply replace the Authorization Key with your own. This integration allows you to seamlessly connect your lead generation efforts with Hubspot's powerful CRM. You can find more information about [collecting user data and seamlessly send it to HubSpot in this template](https://tiledesk.com/community/search/getchatbotinfo/chatbotId/64497fa225e3f70012b33f58-Chatbot-to-Collect-User-Data-and-Seamlessly-Send-it-to-HubSpot) ## Connecting to an External Knowledge Base Looking to enhance your chatbot's knowledge? Check out our quick guide on how to connect your external knowledge base for GPT automation [here](https://gethelp.tiledesk.com/articles/how-to-connect-your-knowledge-base-for-gpt-automation/). This integration empowers your chatbot with a wealth of information to better assist your website visitors. In conclusion, harness the synergy between Tiledesk and ChatGPT to supercharge your lead generation efforts. Our LLM-enabled chatbot, combined with email notifications and expert consultations, ensures that your website visitors are primed for conversion. Curious to explore this lead generation powerhouse? Get in touch, and we'll guide you on implementing it in your projects and workspaces. Stay tuned for more exciting developments at Tiledesk, where we're dedicated to fueling your lead generation success.

    #Lead Generation

    #ChatGPT Integration

    #AI Chatbot

    ..
image describing the tiledesk community chatbot

Generate leads by offering promo discounts via automated email

Published 13/10/2023 - Updated 9/11/2023

A chatbot that advertises your special offers. It collects the customer’s name, email and phone number to share the promo code and for marketing purposes.

image describing the tiledesk community chatbot

Connect your Knowledge Base to be able to give immediate answers to your users with GPT 4

Published 6/10/2023 - Updated 12/11/2023

Connect effortlessly your Knowledge Base through the GPT-powered feature to retrieve and provide pertinent answers for your users.

image describing the tiledesk community chatbot

Prioritize the support requests through GPT 4 use case prompts

Published 5/10/2023 - Updated 5/10/2023

## The Power of Automation and AI Automation has revolutionized various aspects of business operations, and customer support is no exception. By automating the classification of customer requests, you can achieve the following benefits: 1. **Improved Response Time:** High-priority requests are immediately routed to live agents, reducing customer wait times and enhancing their experience. 2. **Resource Optimization:** Automation allows you to allocate resources more effectively, ensuring that live agents are focused on handling the most critical issues. 3. **Consistency:** AI-driven classification ensures consistent and unbiased prioritization of customer requests. ## Tools Used for Automation To achieve this automation, we utilize two key components: 1. **Tiledesk:** Tiledesk is a competitive alternative to Voiceflow and Botpress for streamlined Generative AI Chatbot Development. It also allows businesses to manage customer interactions across various channels, including live chat. 2. **Chat-GPT by OpenAI:** Chat-GPT is a state-of-the-art language model capable of understanding and generating human-like text responses. Its integration with Tiledesk enables it to analyze and classify customer requests effectively. ## The Classification Prompt The core of this automation lies in the classification prompt used with Chat-GPT. Here's the prompt we use for classifying incoming customer requests: Analyse an incoming customer request via live chat to determine its priority. If the priority is high, you can answer "high"; otherwise, answer "low". The incoming customer request is {{last_user_text}} ## Conclusion Automating the classification of inbound customer requests using Tiledesk and Chat-GPT is a game-changer for modern customer support operations. By leveraging the power of AI and intelligent routing, businesses can improve efficiency, reduce response times, and deliver a superior customer experience. In an era where customer satisfaction is a critical competitive advantage, this automation not only helps you stay ahead but also strengthens your customer relationships, ultimately driving business success. --- *Note: Stay tuned for more insights on optimizing your customer support with cutting-edge technologies.* *For further inquiries or to explore Tiledesk and Chat-GPT integration, contact me*

    #Automation

    #Customer Support

    #Tiledesk

    ..
image describing the tiledesk community chatbot

Display your best deals with a carousel for a quick purchase

Published 5/10/2023 - Updated 9/11/2023

A chatbot template that shows product cards with detailed information and a purchase link or a link to the product page inside the widget. It also displays the items that the user has added to their cart.

image describing the tiledesk community chatbot

Give real-time info about purchase orders to your customers

Published 2/10/2023 - Updated 5/10/2023

A chatbot that provides initial support for an online shop

image describing the tiledesk community chatbot

Customer Rating Template

Published 2/10/2023 - Updated 13/10/2023

A chatbot template that asks for customer feedback and takes action accordingly.

image describing the tiledesk community chatbot

Engage your customers proactively to boost the number of your demo requests

Published 2/10/2023 - Updated 9/11/2023

A proactive chatbot that helps increase the number of demo requests, provides info about pricing, plans, product features, and connects website visitors to a sales team member if the user requests.

image describing the tiledesk community chatbot

Megabot-Ana

Published 28/8/2023 - Updated 20/11/2023

image describing the tiledesk community chatbot

Delete Attribute Bot

Published 2/8/2023 - Updated 3/8/2023

Importantly, once the attributes are set, you need to know how to reset the same attributes so that the user can restart their conversation journey all over again. How? Add a dedicated conversation block that will only contain the Delete Attribute picked from the Action Menu. Use the code 6289a for the correct reservation number.

image describing the tiledesk community chatbot

WhatsApp Bot

Published 12/7/2023 - Updated 4/12/2023

Use this bot to engage your prospects as well as customers to boost your conversion rate.

    #whatsapp lead gen

    #boost conversion rate

    #find your customers where they already are

image describing the tiledesk community chatbot

Enhance Customer Support with Tiledesk's Free Chatbot Template

Published 19/6/2023 - Updated 27/6/2023

Discover how Tiledesk's free advanced Chatbot Template can elevate your customer support strategy and deliver exceptional service. Seamlessly escalate conversations to your team members and optimize response time for improved customer satisfaction. #### Seamless Escalation to Team Members with Tiledesk | Free Advanced Chatbot Template When complex queries arise, Tiledesk's Chatbot Template intelligently escalates conversations to your dedicated team members, ensuring no inquiry goes unanswered and expert assistance is readily available. #### Real-time Collaboration through Email Notifications with Tiledesk | Free Advanced Chatbot Template Enable real-time collaboration with your team members using Tiledesk's Chatbot Template's email notifications. They receive instant alerts and direct links to join ongoing chat conversations, facilitating prompt and personalized support. #### Bridging Automation and Human Expertise with Tiledesk | Free Advanced Chatbot Template Leverage the power of automation combined with human expertise. Tiledesk's Chatbot Template seamlessly integrates both, allowing for swift resolutions and personalized customer support that enhances satisfaction levels. #### Optimized Response Time and Improved Interactions with Tiledesk | Free Advanced Chatbot Template Streamline your support operations with Tiledesk's Chatbot Template, automating initial interactions and routing inquiries to the appropriate team members. Improve response time, handle high volumes of queries efficiently, and provide a seamless customer experience. #### Enhanced Customer Experience and Personalized Support with Tiledesk | Free Advanced Chatbot Template Deliver exceptional customer experiences by seamlessly connecting customers with your team members using Tiledesk's Chatbot Template. Access specialized product knowledge, address complex issues, and provide personalized support that meets each customer's unique needs. #### Efficiency and Continuity with Conversation History using Tiledesk | Free Advanced Chatbot Template Ensure continuity and avoid repetition by utilizing conversation history with Tiledesk's Chatbot Template. It keeps track of interactions, empowering your team members to provide efficient and consistent support throughout the customer journey. #### Powerful Analytics and Insights with Tiledesk | Free Advanced Chatbot Template Measure performance, track customer interactions, and gain valuable insights with Tiledesk's Chatbot Template's powerful analytics. Make data-driven decisions to optimize your support processes and enhance overall efficiency. ### Elevate Your Customer Support Strategy with Tiledesk | Get Started Today Revolutionize your customer service experience with Tiledesk's free Chatbot Template. Embrace automation, human expertise, and seamless collaboration to deliver swift resolutions, exceed customer expectations, and optimize your support workflows. Start elevating your customer support strategy today with Tiledesk!

    #Customer support chatbot

    #Advanced chatbot template

    #Seamless escalation

    ..
image describing the tiledesk community chatbot

Shopping assistant Bot

Published 7/6/2023 - Updated 7/6/2023

image describing the tiledesk community chatbot

Bot Servizio Clienti

Published 29/5/2023 - Updated 30/5/2023

Il Bot perfetto per mostrare i tuoi prodotti e offrire tutto supporto relativo agli ordini dei tuoi clienti, incluso il passaggio al collega umano; può essere utile anche per offrire sconti e promozioni.

    #servizio clienti

    #bot in italiano

    #automazione servizio clienti

    ..
image describing the tiledesk community chatbot

Bot de servicio al cliente

Published 29/5/2023 - Updated 30/5/2023

Bot de servicio al cliente que muestra sus productos y brinda información útil a sus clientes, así como soporte humano si es necesario

    #ecommerce

    #servicio al cliente

    #customer service bot in spanish

image describing the tiledesk community chatbot

FAQ Bot

Published 25/5/2023 - Updated 25/5/2023

image describing the tiledesk community chatbot

Blockboxtrade

Published 17/5/2023 - Updated 17/5/2023

image describing the tiledesk community chatbot

Shopping assistant Bot

Published 14/5/2023 - Updated 14/5/2023

image describing the tiledesk community chatbot

Célia - Cedae Concilia

Published 10/5/2023 - Updated 15/5/2023

    #cedae

    #cedaeconcilia

    #negociação

    ..
image describing the tiledesk community chatbot

test

Published 10/5/2023 - Updated 10/5/2023

image describing the tiledesk community chatbot

WebRequest Action Attributes

Published 8/5/2023 - Updated 16/5/2023

This chatbot demonstrates how to use all the new features of the WebRequest Action. Now you can use all the attributes set in your chatbot in all WebRequest Action's metadata, as shown in the following figure: <img width="400" alt="image" src="https://user-images.githubusercontent.com/32564846/236867311-86ee319e-c192-4af5-bd48-12c51728b5de.png"> And in JSON Body too! <img width="600" alt="image" src="https://user-images.githubusercontent.com/32564846/236867695-c5c6af19-77e8-4abf-99b1-25bfc044f954.png"> We set initial data for the test in "start" block: **user_SSN** attribute: <img width="600" alt="image" src="https://user-images.githubusercontent.com/32564846/236867899-720a092e-4a10-484f-b999-a9cdf43820f9.png"> And **apikey** attribute: <img width="600" alt="image" src="https://user-images.githubusercontent.com/32564846/236868088-d0a1cf12-127a-42cf-816e-4171d0e98447.png"> ## Assign custom attributes from remote JSON We use [handlebars syntax](https://handlebarsjs.com/guide/expressions.html) to get data back from JSON and assign those data to custom attributes <img width="600" alt="image" src="https://user-images.githubusercontent.com/32564846/236868589-6cb7a4b3-25f4-4448-9f1d-f76960aa9720.png"> We got the JSON using this [replit app](https://replit.com/@tiledesk/test-webrequest-json-attributes#index.js) ``` app.get('/jorgearray/:userid', (req, res) => { console.log('/test called! headers:', req.headers); const userid = req.params["userid"] const apikey = req.headers["apikey"] const data = [[{ "userid": userid, "username": "flopiaballay4@gmail.com", "lastname": "Aballay", "firstname": "Anahi Florencia", "email": "flopiaballay4@gmail.com", "confirmed": "true", "suspended": "false", "deleted": "true", "retApikey": apikey }]]; console.log("ret data:", data); res.send(data); }); ``` You can omit {{{ }}} symbols, the system automatically will use the inner syntax to get data. If your expression starts instead with { the interpreter will switch to the full syntax as in the following example, where we got the last element in "kids" array: ``` app.get('/testjson', (req, res) => { console.log('/testcomplesso called!'); const data = { "name": "Alan", "hometown": "Somewhere, TX", "time": 123, "owner": { "name": "Andrea", "CF": "SPN" }, "html": "<div>HTML Content!</div>", "kids": [ { "name": "Jimmy", "age": "12" }, { "name": "Sally", "age": "4" } ], "names": [ "Andrea", "Marco", "Mery", "Nico", "Antonio", "Stefania", "Luca" ] }; res.send(data) }); ``` With the following syntax: "{{#each kids}}{{#if @last}}{{this.name}}{{/if}}{{/each}}" Look there: <img width="400" alt="image" src="https://user-images.githubusercontent.com/32564846/236870499-cd0e93b1-c832-47da-83d7-6e9bd88c150a.png"> Hope this helps you enjoy the power of the new Tiledesk WebRequest Action! Feel free to write to andrea@tiledesk.com for issues or more info

    #webrequest

    #rest api

    #integration

image describing the tiledesk community chatbot

Ask Data

Published 2/5/2023 - Updated 2/5/2023

A simple chatbot with a very simple form asking your visitors some useful data 🙂 It's just a very simple chatbot with a basic form, asking data as soon as a conversation starts (before any interaction will take place). Enjoy the simplicity of Tiledesk forms!

    #form

    #form builder

    #data entry

    ..
image describing the tiledesk community chatbot

Contact Us

Published 2/5/2023 - Updated 2/5/2023

image describing the tiledesk community chatbot

Chatbot to Collect User Data and Seamlessly Send it to HubSpot

Published 26/4/2023 - Updated 4/12/2023

This simple chatbot gets user data through a dyna-form and then creates (or updates) a Contact on [Hubspot](https://www.hubspot.com/). To use this integration you need a **Hubspot Access token**. We'll learn how to create one. The main block is _askandsend_. This block uses a form to ask the follwing data, creating the corresponding chatbot attributes: * User first name. Attribute: _firstname_ * User full name. Attribute: _lastname_ * User email. Attribute: _userEmail_ <img width="800" alt="form to ask data" src="https://user-images.githubusercontent.com/32564846/234824686-74090871-eee7-44a9-8875-3865385a87ae.png"> Once the form is configured you can move to the next step, sending contact's data to Hubspot. To achieve this goal first [create a new Private App](https://developers.hubspot.com/docs/api/migrate-an-api-key-integration-to-a-private-app#create-a-new-private-app) on Hubspot. In this way you will get a new **Access token** to connect to their APIs. ## Hubspot Private app When asked, select the "scope" of your app, taking care of selectiong "contacts" and assigning at least the Write permission (that we use for our chatbot). <img width="800" src="https://user-images.githubusercontent.com/32564846/234829939-5eba44cd-5839-44e6-bfd1-64850f6fd8d1.png"> Once created you can go to the App's details page where you can get your **Access token**. We'll use this later. <img width="800" src="https://user-images.githubusercontent.com/32564846/234831540-222c7e03-3379-483f-a98c-a956e79ef1d5.png"> ## Configure your connection Now back to our chatbot. Add a _WebRequest_ Action from the side menu. The WebRequest Action simply executes an HTTP call to the Hubspot "create a contact" REST API. See related [https://developers.hubspot.com/docs/api/crm/contacts](https://developers.hubspot.com/docs/api/crm/contacts) documentation. <img width="800" src="https://user-images.githubusercontent.com/32564846/234832565-71d03e20-4afa-4383-9363-a0a0636c340d.png"> Setup the HTTP url with the documented API endpoint using the **POST** HTTP method. Hubspot contact's **API endpoint**: ``` https://api.hubapi.com/crm/v3/objects/contacts ``` Then setup all the HTTP headers fields as in the picture, taking care to add or customize the **Authorization** header field with your own **Access token**. Now move to the body section and set the dyna-form related attributes in the Hubspot JSON body, as shown in the picture: <img width="700" src="https://user-images.githubusercontent.com/32564846/234833085-4e3a60cc-538a-45db-a6fb-dd18fce5c926.png"> **Contact JSON body**: ``` { "properties": { "email": "${userEmail}", "firstname": "${firstname}", "lastname": "${lastname}" } } ``` Well, now press _Test it out_ to see the chatbot in action: <img width="400" src="https://user-images.githubusercontent.com/32564846/234834425-7f08f8e8-ef08-4f69-8f02-8ceae56996b4.png"> As soon as the conversation ends The WebRequest action sends all the contact data to Hubspot Contacts. You we'll see your updated contact in the Hubspot's Contact center: <img width="800" src="https://user-images.githubusercontent.com/32564846/234834974-950e0856-6218-4f0d-99ea-a7a7e2998389.png"> Hope you enjoy this simple chatbot 🤖 If you need any help please feel free to contact me at _andrea_ _at_ _tiledesk.com_ 🤓

    #hubspot

    #integration

    #crm chatbot integration

image describing the tiledesk community chatbot

Farmacista Virtuale

Published 26/4/2023 - Updated 5/9/2023

Servizio di supporto per le farmacie

    #farmacia

    #farmaciavirtuale

    #servizioclientifarmacia

    ..
image describing the tiledesk community chatbot

Teks Academy

Published 25/4/2023 - Updated 25/4/2023

image describing the tiledesk community chatbot

Shopping assistant Bot

Published 24/4/2023 - Updated 24/4/2023

image describing the tiledesk community chatbot

Anna

Published 21/4/2023 - Updated 4/5/2023

Servizio clienti per Agenzie Viaggi Online. Offre la possibilità di modificare e cancellare le prenotazioni oltre all'automazione delle risposte alle domande più frequenti. Infine, vi è la possibilità per un utente di parlare con un operatore umano.

    #online travel agency

    #agenzia viaggi online

    #customer service automation

    ..
image describing the tiledesk community chatbot

free chatbot template for hotel industry

Published 13/4/2023 - Updated 14/4/2023

This a chatbot template for the Hotel Industry. Booking rooms, promoting special offers, and talking with agents are some of the features.

    #chatbot hotel industry

    #hotel industry

    #hotel chatbot

image describing the tiledesk community chatbot

Isaac

Published 12/4/2023 - Updated 14/4/2023

A basic proactive chatbot that converts visitors' contact info in more natural way thanks to a conversational form that is highly customizable.

    #conversion

    #gen lead

    #marketers

    ..
image describing the tiledesk community chatbot

Customer Service Bot

Published 11/4/2023 - Updated 12/4/2023

image describing the tiledesk community chatbot

Supporto Spedizioni per E-commerce

Published 5/4/2023 - Updated 1/5/2023

Prendi il controllo delle spedizioni per il tuo e-commerce con il nostro modello di chatbot gratuito. Il nostro modello di chatbot per la gestione delle spedizioni è facile da usare e completamente personalizzabile. Questo chatbot ha come obiettivo offrire supporto ai clienti degli E-commerce con la spedizione dei prodotti da loro acquistati.

    #ecommerce

    #customerservice

    #italiano

    ..
image describing the tiledesk community chatbot

Gestione Spedizioni

Published 5/4/2023 - Updated 1/5/2023

Prendi il controllo delle tue spedizioni con il nostro modello di chatbot gratuito. Questo modello di chatbot per la gestione delle spedizioni è facile da usare e completamente personalizzabile per una gestione efficiente dell'intera attività.

    #customerservice

    #ticketing

    #automation

    ..
image describing the tiledesk community chatbot

Cindy

Published 5/4/2023 - Updated 5/4/2023

Customer Care

    #cindy

    #customer_agent

image describing the tiledesk community chatbot

Quiz chatbot - multi choice

Published 28/3/2023 - Updated 3/5/2023

A simple "quiz on Javascript" submitted through a Chatbot 🤓 You can use this chatbot to submit a simple test to your audience. This test makes wide use of "attributes" and "conditions" (aka the "flow"). ## Quiz Design The test uses "attributes". Attributes are a great way to manage your chatbot flow, and they are especially useful to store some in-flow data that can be also used later to manage your flow with conditions (you can use your attributes in any actions). <img width="900" alt="image" src="https://user-images.githubusercontent.com/32564846/229458815-17de81e8-55b1-403e-8773-d2e584514b77.png"> The test starts with the “Start quiz” button in the **“start” block**. Set up the _total_ attribute to his initial value of zero when the button is pressed. > TIP: Button’s “Attributes” option allows you to set up as many attributes as you want on a single button pressure. <img width="700" alt="image" src="https://user-images.githubusercontent.com/32564846/229460968-d180dc71-e92d-464b-88ce-79f7b61139c1.png"> <img width="528" alt="image" src="https://user-images.githubusercontent.com/32564846/229474089-13f48286-2c11-4d36-8803-1668f9a2412a.png"> The first question (**question1 block**) simply proposes four possible replies (plus a "Cancel test" option), where only one is true. We always use the Button's Attributes feature to set the current test score. Every time the user pressed the correct reply's botton the total score increases of the corresponding amount. When an incorrect reply is selected the score is set to zero. <img width="1132" alt="image" src="https://user-images.githubusercontent.com/32564846/229462520-f656e68e-5912-45b0-b9d4-63ef91e61ae4.png"> <img width="900" alt="image" src="https://user-images.githubusercontent.com/32564846/229464270-bbdce1af-7efb-4095-8a34-52009384e0f0.png"> Now move to **question2**. From now on, until the last question, each question will have the same identical structure. On each question we simply increase the "total" score adding the current reply's score coming from the previuos button press. <img width="900" alt="image" src="https://user-images.githubusercontent.com/32564846/229466456-b72a3dc9-b3f6-44a8-9aa2-a6c83de5c199.png"> The first action of each question always computes the new total, adding the actual question score - the one you got by pressing the choosen reply-button. After all, it’s a simple _add_ operation: ``` total = total + score ``` On the last question, as soon as the test comes to the end, the chatbot will branch on specific replies, based on your total score. Take a look at the branh_result block. It's made by threee condition-actions. Each action will move to the reply specific for the score. <img width="900" alt="image" src="https://user-images.githubusercontent.com/32564846/229618419-6f4a3b93-e556-473a-acb8-6820e56742d8.png"> And the result... <img width="300" alt="image" src="https://user-images.githubusercontent.com/32564846/229619734-f3863691-d384-4b7e-824c-d9e1e76ff938.png"> ## Proactive rules We also created a rule to proactively engage your visitors to open and complete the test. <img width="300" alt="image" src="https://user-images.githubusercontent.com/32564846/229613928-601a56e4-971d-4e0e-b6c8-6b89b80013d7.png"> Setup your proactive rule in the rules section: <img width="300" alt="image" src="https://user-images.githubusercontent.com/32564846/228898518-fab82c21-422b-435d-b18b-76a3104e39ca.png"> This rule simply states that whatever link you open the proactive block will be invoked: <img width="900" alt="image" src="https://user-images.githubusercontent.com/32564846/229614324-c0665ce9-de02-4132-95fd-a2e6b24b61f4.png"> ## Ask visitor name We also used "forms" to ask your visitor's data (his name). You can find the Form setup in the "start" block. <img width="900" alt="image" src="https://user-images.githubusercontent.com/32564846/229614743-e6004919-750c-43b5-af7d-379de1f83de6.png"> ## Whatsapp It also works on Whatsapp! Just push the green button et...voilà, it's ready to run on Whatsapp! <img width="300" alt="image" src="https://user-images.githubusercontent.com/32564846/229617345-f2e406ed-3a61-442b-8fd0-333769a328fc.png"> ## Conclusions Feel free to import and modify this test as you prefer. Let us know if you have some questions about this template writing a message to *andrea@tiledesk.com*

    #quiz

    #onboarding

    #whatsapp

    ..
image describing the tiledesk community chatbot

Handoff on Whatsapp

Published 28/3/2023 - Updated 28/3/2023

A simple chatbot that gives the option to move your widget conversation to a Whatsapp number.

    #whatsapp

    #handoff

image describing the tiledesk community chatbot

Kareem

Published 27/3/2023 - Updated 27/3/2023

image describing the tiledesk community chatbot

Hospitality Bot

Published 23/3/2023 - Updated 23/3/2023

The perfect bot to book a table, showcase your unique menu and show your restaurant's location.

    #catering

    #hospitality

    #restaurant

    ..
image describing the tiledesk community chatbot

Osteria29

Published 21/3/2023 - Updated 27/3/2023

    #ristorazione

    #menù

    #prenotazionetavoli

    ..
image describing the tiledesk community chatbot

Academy Bot

Published 20/3/2023 - Updated 20/3/2023

Gives a suggestion for the selected Assignment

    #10xacademy

image describing the tiledesk community chatbot

Place an order Bot

Published 18/3/2023 - Updated 18/3/2023

    #tag1

    #tag2

    #tag3

image describing the tiledesk community chatbot

Webhook chatbot

Published 17/3/2023 - Updated 17/3/2023

    #webhook

    #webhooks

    #tutorial

    ..
image describing the tiledesk community chatbot

Signup Help

Published 15/3/2023 - Updated 11/7/2023

Boost sign-ups with our free chatbot template. Easy to use and customizable, our conversational AI helps visitors sign up and assists with any problems. The goal of this free chatbot template is to help the users that are having troubles to signup to your service. It also collects the mail of the lead and send it by mail to all the workspace members. It offers the possibility to speak with a live agent to proceed with the signup

    #customerservice

    #saas

    #lead-gen

    ..
image describing the tiledesk community chatbot

Product Recommendation + Checkout

Published 15/3/2023 - Updated 15/3/2023

image describing the tiledesk community chatbot

Lead Generation Bot

Published 14/3/2023 - Updated 14/3/2023

image describing the tiledesk community chatbot

Parrot

Published 22/2/2023 - Updated 22/2/2023

The ROOTS chatbot is an AI-powered feature designed to assist users in learning Nigerian indigenous languages. It can help users with questions about the courses and provide additional resources to support their learning. The chatbot is accessible 24/7 and is equipped with natural language processing to ensure a smooth and engaging user experience. With the ROOTS chatbot, users can feel supported and motivated as they embark on their language learning journey.

    #roots_parrot

image describing the tiledesk community chatbot

Telemedicine bot

Published 17/2/2023 - Updated 24/8/2023

Features: 1. Introduces patients to your service 2. Collects demographic details 3. Collects consent for use of telemedicne 4. Screens patients for any emergency 5. Can schedule a call or help them connect to you on text

    #Medicine

    #healthcare

    #telemedicine

image describing the tiledesk community chatbot

Premium SA

Published 13/2/2023 - Updated 13/2/2023

image describing the tiledesk community chatbot

Product Recommendation + Checkout

Published 7/2/2023 - Updated 8/2/2023

This chatbot shows you how to create a Product Recommendations to add a Last Minute Deals block of product recommendations on your store’s Checkout page. The recommendations will include on-sale, trending products that also convert well.

image describing the tiledesk community chatbot

Lead Generation Bot asking company size

Published 7/2/2023 - Updated 7/2/2023

A basic chatbot that asks for your customer's contact info (name and email) and the company size (how many employees)

    #leadgen

image describing the tiledesk community chatbot

Language changer

Published 6/2/2023 - Updated 7/2/2023

Replace the current bot with the browser language bot. The pivot-language bot is added when no matching language is available.

    #multilanguage

    #language

    #multiple

    ..
image describing the tiledesk community chatbot

Conditional Agent handoff

Published 6/2/2023 - Updated 6/2/2023

A simple chatbot that moves you to the first available agent only when there is someone online. When there are no available agents the chatbot will reply with a notice message.

    #handoff

    #agents

    #handover

    ..
image describing the tiledesk community chatbot

Teddy

Published 6/2/2023 - Updated 6/2/2023

Bot de Teste Tedsys

    #bot

    #Ted

image describing the tiledesk community chatbot

Lead Generation Bot

Published 3/2/2023 - Updated 3/2/2023

A basic chatbot that asks for your customer's contact info in more natural way thanks to a conversational form that is highly customizable.

image describing the tiledesk community chatbot

Hello Bot SV

Published 26/1/2023 - Updated 27/1/2023

En grundläggande chatbot med start- och reservavsikter. Det inledande hälsningsmeddelandet är på engelska såväl som det förinställda återgångsmeddelandet. Det första meddelandet tränas också med en minimal uppsättning träningsfraser. Bra att implementera din logik från början.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot TR

Published 26/1/2023 - Updated 27/1/2023

Başlangıç ve geri dönüş amaçlarına sahip temel bir sohbet robotu. İlk selamlama mesajı, defaultFallback mesajının yanı sıra İngilizce'dir. İlk mesaj aynı zamanda minimum sayıda eğitim cümlesi ile eğitilir. Mantığınızı sıfırdan uygulamak güzel.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot ES

Published 26/1/2023 - Updated 27/1/2023

Un chatbot básico con las intenciones de inicio y respaldo. El mensaje de bienvenida inicial está en inglés, así como el predeterminado. El mensaje inicial también se entrena con un conjunto mínimo de frases de entrenamiento. Es bueno implementar tu lógica desde cero.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot RU

Published 26/1/2023 - Updated 27/1/2023

Базовый чат-бот с начальным и резервным намерениями. Начальное приветственное сообщение на английском языке, а также по умолчанию. Исходное сообщение также обучается на минимальном наборе обучающих фраз. Хорошо реализовать свою логику с нуля.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot RO

Published 26/1/2023 - Updated 27/1/2023

Un chatbot de bază cu intenții de pornire și de rezervă. Mesajul inițial de salut este în engleză, precum și cel implicitFallback. Mesajul inițial este, de asemenea, antrenat cu un set minim de fraze de antrenament. Bine să-ți implementezi logica de la zero.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot PT

Published 26/1/2023 - Updated 27/1/2023

Um chatbot básico com as intenções de início e retorno. A mensagem de saudação inicial está em inglês, assim como a defaultFallback. A mensagem inicial também é treinada com um conjunto mínimo de frases de treinamento. É bom implementar sua lógica do zero.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot NB

Published 26/1/2023 - Updated 27/1/2023

En grunnleggende chatbot med start- og fallback-hensikter. Den første hilsenen er på engelsk, så vel som den standard tilbakegangsmeldingen. Den første meldingen trenes også med et minimalt sett med treningsfraser. Godt å implementere logikken fra bunnen av.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot HU

Published 26/1/2023 - Updated 27/1/2023

Alapvető chatbot, indulási és visszaállítási szándékkal. A kezdeti üdvözlő üzenet angol nyelvű, valamint az alapértelmezett Fallback üzenet. A kezdeti üzenetet a képzési kifejezések minimális halmazával is betanítják. Jó megvalósítani a logikáját a semmiből.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot DE

Published 26/1/2023 - Updated 27/1/2023

Ein einfacher Chatbot mit den Start- und Fallback-Intents. Die anfängliche Begrüßungsnachricht ist ebenso wie die defaultFallback-Nachricht auf Englisch. Die anfängliche Nachricht wird auch mit einem minimalen Satz von Trainingsphrasen trainiert. Gut, um Ihre Logik von Grund auf neu zu implementieren.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot FR

Published 26/1/2023 - Updated 27/1/2023

Un chatbot de base avec les intentions de démarrage et de secours. Le message d'accueil initial est en anglais ainsi que celui par défaut. Le message initial est également entraîné avec un ensemble minimal de phrases d'entraînement. Bon pour mettre en œuvre votre logique à partir de zéro.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot FI

Published 26/1/2023 - Updated 27/1/2023

Perus-chatbot, jolla on aloitus- ja palautustarkoitukset. Ensimmäinen tervehdysviesti on englanniksi sekä oletusarvoinen Fallback-viesti. Alkuviesti opetetaan myös pienillä harjoituslauseilla. Hyvä toteuttaa logiikkasi tyhjästä.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot NL

Published 26/1/2023 - Updated 27/1/2023

Een basischatbot met de start- en terugvalintenties. Het eerste begroetingsbericht is in het Engels, evenals het standaardFallback-bericht. Het eerste bericht wordt ook getraind met een minimale set trainingszinnen. Goed om je logica vanaf nul te implementeren.

    #start-chatbot

image describing the tiledesk community chatbot

Hello Bot DA

Published 26/1/2023 - Updated 7/2/2023

En grundlæggende chatbot med start- og fallback-hensigter. Den indledende hilsen er på engelsk såvel som standardtilbagegangsbeskeden. Den indledende besked er også trænet med et minimalt sæt træningssætninger. Godt at implementere din logik fra bunden.

    #danish

    #scratch

    #basic

image describing the tiledesk community chatbot

Hello Bot EN

Published 26/1/2023 - Updated 7/2/2023

A basic chatbot with the start and fallback intents. The initial greet message is in english as well as the defaultFallback one. The initial message is also trained with a minimal set of training phrases. Good to implement your logic from scratch.

    #english

    #basic

    #scratch

    ..
image describing the tiledesk community chatbot

Hello Bot IT

Published 26/1/2023 - Updated 7/2/2023

Un chatbot molto semplice che dispone solo degli intent start e defaultFallback. Il saluto iniziale è in italiano, così come il messaggio per il fallback. Il messaggio di saluto iniziale è addestrato con un minimo set di possibili frasi utente (ex. Ciao, buongiorno...). Ottimo per implementare la tua logica partendo dal minimo indispensabile.

    #italian

    #italy

    #basic

    ..