AI-POWERED ASSISTANCE FOR FRONTLINE TEAMS

Empower your team to resolve faster, sell smarter, and make decisions 40% quicker

Tiledesk’s AI Copilot equips support agents, sales reps, and field teams with instant, data-backed answers and smart suggestions—pulled from your own sources, and deployed with zero code

TRUSTED BY BUSINESSES WORLDWIDE, ENHANCING TEAM EFFICIENCY WITH PERSONALIZED COPILOT

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Achieving scalable growth without compromise

40%
boost in team productivity through instant knowledge sharing across departments

 

22%
higher First-Contact Resolution with sentiment analysis and smart routing

 

60%
reduction in training time for new hires with AI-guided workflows and suggestions

 

TURN UNSTRUCTURED DATA INTO ACTIONABLE INTELLIGENCE

Centralize your team’s knowledge from scattered docs and sources

Bring together product manuals, SOPs, training guides, and even fragmented notes into one unified knowledge hub.
Tiledesk’s AI automatically cleans, organizes, and prepares your content for instant retrieval.

tiledesk knowledge base

Copilot for technicians in the field

NO-CODE AI COPILOT BUILDER

Build personalized AI assistants with drag-and-drop simplicity

Create custom AI copilots tailored to each team’s specific needs using our visual interface. Train your AI with your knowledge hub and deploy intelligent assistants that understand your business context and processes, empowering agents to resolve issues faster and with greater precision.

 

INSTANT, MULTILINGUAL SUPPORT ON ANY CHANNEL

Deliver real-time assistance to your team on the tools they already use

Whether your team communicates via Slack, WhatsApp, Telegram or email, your AI Copilot provides real-time support in over 40 languages. Empower global teams with consistent, accurate information regardless of location or communication preference.

Copilot for field technicians

Voices from our clients

Success stories from visionary teams

Claudio CarnevaliClaudio Carnevali
CEO and co-founderTrackting tracting logo

We reduced operational costs using AI agents and increased overall team productivity by 40% through instant access to knowledge.

Read the story 

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Peter Xu
Founder
Wanderlog
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We conserve 30 hours of support-employee time monthly after integrating Tiledesk

Read the story

AI-POWERED ASSISTANCE ACROSS INDUSTRIES

Top sectors achieving breakthrough productivity with AI-assisted teams

Boost operational efficiency with instant access to technical documentation and procedures. Reduce downtime and assist field technicians in real time with AI-powered support.

AI Agent for Manufacturing link to manufacturing industry

Support agents with real-time answers and sentiment-aware guidance. Reduce average handling time and improve customer satisfaction at scale with AI copilots.

AI Agent for BPO & Contact Centers link to healthcare industry

Empower utility teams with fast, multilingual access to safety protocols, regulations, and emergency procedures. Deliver consistent support across complex operations.

AI Agent for Utilities & Energy link to financial industry

Give legal and consulting teams instant access to contracts, case data, and policies—cut research time and speed up client responses with AI.

AI for Consulting & Legal Services link to healthcare industry

GET STARTED WITH READY-TO-USE AI AGENTS

Pre-built AI templates—customizable, no coding needed

gpt knowledge base chatbot template

GPT Knowledge Based template

Upload internal docs and FAQs to deliver instant, accurate answers across your team.

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WhatsApp AI Agent

Handoff on Whatsapp

A template that lets you switch a live chat conversation to WhatsApp with human escalation

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priority chatbot template

Priority ChatGPT template

Detect urgency and route inquiries faster with sentiment-aware responses.

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Discover how AI boosts team productivity—no guesswork, just results.