The no-code platform to
automate conversations

Our Company

Tiledesk started as an open source live chat project built to make real time conversations simple. Today, it has evolved into a multi-tenant AI Agent orchestration platform that helps teams automate customer service, sales engagement and internal operations with clear control and measurable outcomes.

With Tiledesk, you build agentic workflows using a drag and drop, no code builder. AI Agents can answer using a native Knowledge Base with RAG, follow structured steps, route requests to the right team and escalate to humans when needed. This human in the loop approach keeps quality high in real world scenarios where exceptions and edge cases are the norm.

Tiledesk also supports MCP (Model Context Protocol) to build AI Agents that can perform tasks, not just generate text. Agents can connect to external tools and APIs to trigger workflows, update systems like CRMs, send emails, write to spreadsheets, and run actions through webhooks. Designed for deployment flexibility, Tiledesk runs in the cloud or on premises, including setups with local LLMs and a local vector store such as Qdrant, and it supports broad channel coverage across web, voice, WhatsApp, Facebook Messenger and SMS.