Rapid answers, happier customers

With Tiledesk Bot give instant and 24/7 answers to your customers and increase customer satisfaction.

Save Time by Not Answering the Same Questions Repeatedly
Customers don’t like waiting!! Our ChatBot gives instant response for the basic questions before your agent can take over the chat control.
Create chatbot easily
With Tiledesk you can create your own chatbot for live chat without any programming skills. It’s not hard at all!
Reduces customer support staff
Chatbot based Live Chat cut down your resource cost, you need zero or a few agents for the live chat customer support.

25%

Instantly resolve 25% of your customers’ most common questions with tiledesk chatbots.

How it works

Steps

Workflow

Instantly resolve 25% of your customers’ most common questions with tiledesk chatbots.

Steps

Workflow

Instantly resolve 25% of your customers’ most common questions with tiledesk chatbots.

How it works

STEP 1

A customer has a question

When a customer contacts you, Tiledesk Bot scans the text to understand what your customer needs.

STEP 2

Instant answers

Answer Bot works in multiple languages and uses its powerful deep learning technology to find the most relevant answer.

STEP 3

A ticket is solved

The customer reviews the reply and if an answer is found, they can mark their question as answered. The ticket is now solved.

STEP 4

Or deflect to an agent

If a customer still needs help, their question would be answered as normal by an agent. Feedback is automatically collected to improve future suggestions.

How it works

STEP 1

A customer has a question

When a customer contacts you, Tiledesk Bot scans the text to understand what your customer needs.

STEP 2

Instant answers

Answer Bot works in multiple languages and uses its powerful deep learning technology to find the most relevant answer.

STEP 3

A ticket is solved

The customer reviews the reply and if an answer is found, they can mark their question as answered. The ticket is now solved.

STEP 4

Or deflect to an agent

If a customer still needs help, their question would be answered as normal by an agent. Feedback is automatically collected to improve future suggestions.

Rapid answers, happier customers

With Tiledesk Bot give instant and 24/7 answers to your customers and increase customer satisfaction.

How it works

Steps

Workflow

Instantly resolve 25% of your customers’ most common questions with tiledesk chatbots.

Steps

Workflow

Instantly resolve 25% of your customers’ most common questions with tiledesk chatbots.

How it works

STEP 1

A customer has a question

When a customer contacts you, Tiledesk Bot scans the text to understand what your customer needs.

STEP 2

Instant answers

Answer Bot works in multiple languages and uses its powerful deep learning technology to find the most relevant answer.

STEP 3

A ticket is solved

The customer reviews the reply and if an answer is found, they can mark their question as answered. The ticket is now solved.

STEP 4

Or deflect to an agent

If a customer still needs help, their question would be answered as normal by an agent. Feedback is automatically collected to improve future suggestions.

How it works

STEP 1

A customer has a question

When a customer contacts you, Tiledesk Bot scans the text to understand what your customer needs.

STEP 2

Instant answers

Answer Bot works in multiple languages and uses its powerful deep learning technology to find the most relevant answer.

STEP 3

A ticket is solved

The customer reviews the reply and if an answer is found, they can mark their question as answered. The ticket is now solved.

STEP 4

Or deflect to an agent

If a customer still needs help, their question would be answered as normal by an agent. Feedback is automatically collected to improve future suggestions.

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