Rapid answers, happier customers
With Tiledesk Bot give instant and 24/7 answers to your customers and increase customer satisfaction.
Rapid answers, happier customers
With Tiledesk Bot give instant and 24/7 answers to your customers and increase customer satisfaction
25%
Instantly resolve 25% of your customers’ most common questions with Tiledesk Bots.
Save Time by Not Answering
the Same Questions Repeatedly
Customers don’t like waiting!! Our ChatBot gives instant response for the basic questions before your agent can take over the chat control.
Create
Chatbot easily
With Tiledesk you can create your own ChatBot for live chat without any programming skills. It’s not hard at all!
Reduces customer
support staff
Chatbot based Live Chat cut down your resource cost, you need zero or a few agents for the live chat customer support.
How it works
Step 1
A customer has a question
When a customer contacts you, Tiledesk Bot scans the text to understand what your customer needs.
Step 2
Instant answers
Answer Bot works in multiple languages and uses its powerful deep learning technology to find the most relevant answer.
Step 3
A ticket is solved
The customer reviews the reply and if an answer is found, they can mark their question as answered. The ticket is now solved.
Step 4
Or deflect to an agent
If a customer still needs help, their question would be answered as normal by an agent. Feedback is automatically collected to improve future suggestions.
How it works
Step 1
A customer has a question
When a customer contacts you, Tiledesk Bot scans the text to understand what your customer needs.
Step 2
Instant answers
Answer Bot works in multiple languages and uses its powerful deep learning technology to find the most relevant answer.
Step 3
A ticket is solved
The customer reviews the reply and if an answer is found, they can mark their question as answered. The ticket is now solved.
Step 4
Or deflect to an agent
If a customer still needs help, their question would be answered as normal by an agent. Feedback is automatically collected to improve future suggestions.
