Why is Tiledesk the best Tidio alternative?

Best Tidio alternative

Tidio is among the most prominent players in the chatbot industry, but there is no one-fit solution for all businesses. We are going to reveal some mind-blowing Tiledesk features that make it the best alternative to Tidio.

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tidio alternative

Level up your chat game with Tiledesk
5 reasons why it beats Tidio!


WhatsApp integration

WhatsApp has become a vital communication tool for businesses to connect with their customers. With over 2 billion active users, it offers a fast and convenient way to handle customer inquiries and provide support. Tiledesk understands the importance of WhatsApp for businesses and offers seamless integration with the platform. On the other hand, Tidio lacks WhatsApp integration, leaving businesses without a critical channel to connect with customers.

tidio alternative

alternative for tidio


Open source

Open-source software provides businesses with the flexibility and freedom to customize and adapt their tools to fit their specific needs. It also allows for transparency, security, and community support. We at Tiledesk believe in the power of the Open Source Community.
We built Tiledesk as an open-source stack to accelerate innovation, drive standardization and facilitate the sharing of technical experiences between thousands of developers worldwide. In contrast, Tidio doesn’t provide open-source options, leaving businesses with limited flexibility and control over their software.


Knowledge base

A knowledge base is essential for businesses to provide customers with self-service support and reduce the workload on customer service agents. Chatbots are a powerful feature that can automatically answer customer inquiries and direct them to the right resources. Tiledesk offers free and flexible options to create them. In contrast, Tidio doesn’t provide the ability to create a knowledge base, leaving businesses without the ability to provide self-service support through a chatbot.

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Best tidio alternatives


Conversational apps community

The world’s 1st no-code chatbot builder community offers a powerful visual chatbot design platform where anyone can create and design chatbots and conversational apps for free. Whether an experienced developer or a beginner, our user-friendly interface lets you mix and match AI with rules and a human element to bring your perfect conversation design to life. Best of all, it’s open-source and can be hosted on the cloud or your own infrastructure. With visual chatbot design, you can build chatbots without knowing how to code, making it accessible for anyone to get started. Join our community and start creating your chatbots today!



Tiledesk offers a range of valuable features at no cost, such as utilizing chatbot templates for a quick start, designing chatbots with the visual chatbot editor without requiring coding knowledge, and seamlessly integrating with various platforms like Shopify, Prestashop, WordPress, and more. Additionally, Tiledesk facilitates the management of complex, multi-page projects, automated responses via triggers, gathering user ratings and feedback, and utilizing canned responses to streamline chatbot interactions. Conversely, Tidio charges for these features.

best alternative for tidio

Start strong with Tiledesk – the free and user-friendly chatbot builder!