Product Updates

We have shipped a substantial update focused on data-driven automation, workflow reliability, and platform performance. The biggest addition is Data Tables, which gives teams a built-in […]

We have shipped a big update that helps teams run AI Agents with more visibility and more control. The highlight is the new Analytics dashboard, designed […]

We have shipped a set of improvements that make Knowledge Base answers easier to trust, easier to debug, and easier to improve over time. One of […]

This release focuses on something teams usually realize too late: running AI agents in production is less about building flows and more about control, visibility, and […]

This release focuses on three things that matter in daily work: a clearer Knowledge Base experience, smoother widget behavior (especially on mobile), and a cleaner set […]

This release brings a major step forward in answer quality with Re-ranking, plus a batch of improvements across Knowledge Base web content, MCP tools, navigation, integrations, […]

Before the end of the year, we are shipping one of our most complete updates so far. This release brings new AI model options, better WhatsApp […]

We’re excited to share a major leap forward in what your AI Agents can do. This update includes a groundbreaking new feature that turns prompts into […]

We’ve been busy lately and are excited to share some of the latest improvements at Tiledesk. This release introduces the powerful new AI Condition feature for […]