11 June 2026
We have shipped a big update that helps teams run AI Agents with more visibility and more control. The highlight is the new Analytics dashboard, designed […]
Learn about Tiledesk latest updates where you’ll find new features, fixed bugs and more.
20 May 2026
We have shipped a set of improvements that make Knowledge Base answers easier to trust, easier to debug, and easier to improve over time. One of […]
22 April 2026
This release focuses on something teams usually realize too late: running AI agents in production is less about building flows and more about control, visibility, and […]
31 March 2026
This release focuses on three things that matter in daily work: a clearer Knowledge Base experience, smoother widget behavior (especially on mobile), and a cleaner set […]
18 February 2026
This release brings a major step forward in answer quality with Re-ranking, plus a batch of improvements across Knowledge Base web content, MCP tools, navigation, integrations, […]
23 December 2025
Before the end of the year, we are shipping one of our most complete updates so far. This release brings new AI model options, better WhatsApp […]
17 November 2025
We’re excited to share a major leap forward in what your AI Agents can do. This update includes a groundbreaking new feature that turns prompts into […]
21 October 2025
We’ve been busy lately and are excited to share some of the latest improvements at Tiledesk. This release introduces the powerful new AI Condition feature for […]
26 September 2025
Today, September 26, we are excited to share a set of improvements that make Tiledesk more flexible, more reliable, and easier to use for everyone. Let’s […]