Product Updates

This release focuses on something teams usually realize too late: running AI agents in production is less about building flows and more about control, visibility, and […]

This release focuses on three things that matter in daily work: a clearer Knowledge Base experience, smoother widget behavior (especially on mobile), and a cleaner set […]

This release brings a major step forward in answer quality with Re-ranking, plus a batch of improvements across Knowledge Base web content, MCP tools, navigation, integrations, […]

Before the end of the year, we are shipping one of our most complete updates so far. This release brings new AI model options, better WhatsApp […]

We’re excited to share a major leap forward in what your AI Agents can do. This update includes a groundbreaking new feature that turns prompts into […]

We’ve been busy lately and are excited to share some of the latest improvements at Tiledesk. This release introduces the powerful new AI Condition feature for […]

Today, September 26, we are excited to share a set of improvements that make Tiledesk more flexible, more reliable, and easier to use for everyone. Let’s […]

We’re back with another round of powerful updates that make Tiledesk even more intuitive and flexible — from smoother WhatsApp onboarding to new AI model integrations […]

We’re rolling out a fresh batch of updates to the Tiledesk Dashboard — now live in production. This release introduces major enhancements in AI automation, Knowledge […]