Chatbots in Education Industry: Why You Need Them and How to Get Them
Education is a communication-intensive field that requires constant interaction. Chatbots can help you optimize your communication processes and reduce your support costs. Chatbots can make communication easier, faster, and more transparent.
is handled by chatbots
time is saved.
Meet Our Happy Clients: Education Success Stories with Our Chatbots
How Chatbots in the Education Industry Can Improve
Support and Satisfaction
Provide Instant and Accurate Answers to FAQs Using a Knowledge Base
Act as an AI Assistant to Reduce the Workload of Human Agents
Integrate with Other Tools for Personalized and Automated Support
Offer a Unified Communication Channel Through a Single Inbox
Share Materials and Information Automatically Based on Specific Events
Tiledesk's Chatbot Solutions for Education Industry
Design automated conversations without coding, using a drag-and-drop interface.
Customize your bots and conversation flows to match your brand identity and tone of voice
Tiledesk supports effortless integrations with other tools
Tiledesk allows you to keep your human agents as a backup for complex problems.
Scale your chatbots to handle any volume of traffic and queries
At the moment, chatbots are answering more than 20,000 conversations per month which hugely reduce our human agent workload and save on cost.
Tiledesk Helps You Reach Your Customers on WhatsApp and Beyond
Offer Fast and Tailored Support on WhatsApp with Smart Chatbots
Use WhatsApp to Gain Customer Insights for Future Improvements
Boost Your Engagement on WhatsApp and Stay Close to Your Customers
Thanks to our integration with Tiledesk, we’re now able to answer 87% of your inquiries with lightning-fast chatbots! This means our support team can focus on the more complex issues, while you get quick, personalized assistance around the clock.
Our Customers Share Their Success Stories with Chatbots in Education Industry
Tiledesk meets the expectations of our students
The Tiledesk development team has provided full support to our team of developers and ensured that we achieved our goals in a relatively short time. We are very satisfied with the product we used. Tiledesk has shown its flexibility by integrating the authentication of our users via IDP, which has enabled the support staff to verify the users and offer second-level assistance. We have not used the chat-bot yet, but we plan to adopt it in the next few months. The interface, both for the front-end and for the administration/management part for the operators, is intuitive and very helpful.
Tiledesk – Robust customer support tool
Tiledesk is a wonderful platform and a great solution for customer support. It has improved our customer engagement and made us more efficient with its chatbot automation feature. The platform is also easy to set up and integrate with various communication channels. Moreover, it allows us to customize the interface and enjoy its great UI.
Tiledesk is a fantastic tool for interacting with numerous channels.
Tiledesk is a great solution for companies that want to improve their customer support processes and communicate with their customers more effectively. I really like the services that Tiledesk offers. One of the best features for me is the seamless integration of Tiledesk with various communication channels. This tool allows me to answer customer support requests and connect with customers through their preferred channels, which increases customer satisfaction. Moreover, the product’s chatbots and automation technologies enable organizations to handle large volumes of customer inquiries while still providing personalized service.
Tiledesk : The Ultimate Customer Support Solution
Overall, Tiledesk is a powerful customer support tool that can help businesses of all sizes deliver exceptional support experiences. Its ease of use, versatility, and analytics capabilities make it a standout choice in the crowded customer support software market.
I liked its versatility the most. Tiledesk supports a range of messaging channels, including WhatsApp, Facebook Messenger, Telegram, and more. This means that businesses can reach their customers wherever they are, rather than requiring them to use a specific channel.
Very Good Platform
Tiledesk is a high-quality open-source project that helped us offer high-quality customer support and an engaging experience for the students.
The high quality of its user interface, the amount of ways it can be configured to adapt to our needs and how easy it was to integrate Tiledesk in our portals and with our authentication services.
An Efficient Tool for Managing Customer Support
As someone who has used Tiledesk to manage customer support for several clients, I can attest to its effectiveness as a tool for streamlining support processes and improving overall customer satisfaction.
The platform allows for seamless integration with various communication channels, such as WhatsApp, Facebook Messenger, and Telegram, making it easy to handle customer inquiries from a single location.