Michele Pomposo

19 March 2025

The cost of falling behind: AI Adoption challenges and the Tiledesk solution

For mid-sized businesses, AI holds the promise of revolutionizing productivity and competitiveness. Yet, for many, this promise feels elusive. Outdated workflows, IT complexity, and rigid solutions […]
19 November 2024

Multilingual customer support with Tiledesk AI Agent

As businesses expand globally, delivering localized and multilingual customer support becomes essential to maintaining a strong customer experience. For companies looking to scale their customer interactions […]
20 October 2022

How to increase customer engagement online

Are you starting a new business? Are visitors coming to your website but they are not performing any action inside it? Do you want to increase customer engagement online? You’re in the right place then! With Tiledesk you can give a positive answer to all these questions.
20 July 2022

We have two surprise announcements for our open source Conversational AI platform

We continuously receive requests for customisation of our open source conversational AI platform with a multichannel free live chat and built-in chatbots. Sometimes we also get questions […]