Adaptive Multichannel Chatbot Design
Design your chatbot once
run it on every channel
Tiledesk’s adaptive multichannel chatbot technology lets you focus on your conversation design, not the technology. With ready-to-use actions in the Design Studio, simply drag and drop, and Tiledesk adapts the conversation to different platforms, maintaining the flow.
Do you want your chatbots to reply with a button?
Tiledesk will do the leg work for you, dynamically adapting the button to all the channels.
The best part: it’s all no-code!
Claudio Carnevali
CEO – Trackting
Great product and support from the team. Finally, an AI-based chat made for humans: codeless and super easy to use! 5⭐️
Engage Customers Proactively
Deliver tailored messages based on customer history.
Reduce Cart Abandonment
Issue reminders about forgotten carts or bookings.
Boost Sales
Dispatch top deals and promotions to customers.
Track Orders in Real-Time
Provide live order tracking to reduce inquiries.
Conduct Surveys and Polls
Execute surveys and polls for customer feedback.
Schedule Appointments
Streamline the scheduling process, freeing time for other tasks.
Meet Your Customers Where They Are
Integrate your chatbot with WhatsApp for 98% open rate
WhatsApp, as the leading messaging application globally, offers a sky-high open rate. Integrating your chatbot with this platform can significantly enhance the ROI and CLV for your marketing campaigns.
Broaden Your Digital Footprint
Unite your chatbot and Facebook
Facebook is a dominant force in social media, making it a perfect platform for customer engagement. By integrating your Tiledesk chatbot with Facebook, you can interact with your customers on a platform they already use daily, enhancing their experience and your brand’s visibility.
Bridge the Communication Gap
Connect your chatbot to Telegram
By connecting your Tiledesk chatbot with Telegram, a platform renowned for its speed and security, you can offer your customers a service that is not only efficient but also secure. This real-time interaction can significantly enhance your customers’ experience.
Conversational AI for Voice Channels
Voice automation for customer support
Despite its popularity, phone support is one of the most expensive support channels. Our new development enables you to automate voice call conversations with AI. This allows you to reserve your human agents for complex scenarios or when a customer explicitly requests their assistance.
Boost Engagement with SMS AI Agents
95% open rates made possible with SMS AI Agents
SMS, with its remarkable open rates, serves as another effective channel for your omnichannel campaign. Our SMS AI Agent enables you to engage, acquire, and retain more customers, regardless of their location. Whether it’s for your marketing campaign or support channels, the choice is yours.
Engage with a Vibrant Community
Bring your chatbot to Instagram
(Coming soon)
Instagram, with its focus on visual content and an engaged user base, offers a unique opportunity for customer interaction. Integrating your Tiledesk chatbot with Instagram allows you to provide visually appealing and engaging interactions, thereby boosting your brand’s image and customer engagement.