Pricing
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Choose a plan that fits your needs. Start with a 14-day trial to test all Tiledesk features for free – No credit card required
SOME BRANDS THAT ARE USING TILEDESK TO ENGAGE THEIR CUSTOMERS
Testimonials
Hear from our happy customer
Davide Coral
E-commerce Manager
@ Ecobaby
After implementing the Tiledesk bot, we noticed a notable increase in our sales rate. The bots are always available to guide customers, providing them with instant support.
Davide Carnevale
Senior Manager
@ Softlab
Tiledesk has allowed us to respond to the needs of a demanding customer like the Cairo Group in a few weeks. The simplicity of the installation and the ease of customizing the bot are the two features that amazed me the most.
Jorge Finochietto
Secretary Virtual Education
@ UNC
With Tiledesk, we have automated over 20,000 monthly interactions with our students, streamlining the workload of human operators and cutting costs. The integration with our ticketing systems, LMS, and email marketing was surprisingly simple.
- AI Tools
- AI reply assistant
Self-learning Agent - Ask Knowledge Base
- ChatGPT Task
- AI Conditions
- ChatGPT Assistant
- AI Prompt
- AI Copilot
- Bring your own AI
- Features
- Live Chat
- Notifications
- CRM
- Conversation history
- User ratings
- Webhooks
- Team inbox
- Private notes
- Working hours
- Canned responses
- Unlimited groups
- Unlimited departments
- Email ticketing
- IP filtering
- Activities log
- SMTP Settings
- Smart Assignment
- Ban visitors
- Integrations
- OpenAI
- Make
- n8n
- HubSpot
- Customer.io
- Brevo
- Qapla’
- Channels
- Telegram
- WhatsApp Business
- Facebook Messenger
- SMS
- Voice
- Mobile apps
- iOS
- Android
- Customization
- Widget customization
- Multilanguage
- Widget visibility
- Widget unbranding
- Email templates customization
- Analytics
- User ratings
- Advanced analytics
- Data export
- Security and compliance
- Self-hosting or private cloud
- Single-Sign-On (SSO)
- Custom contracting / SLAs
- Support and services
- Community support
- Email support
- Live chat support
- Dedicated support
- AI agent setup support
- Account manager
- Onboarding and training
- Migration support
RECOMMENDED BY LEADING INDUSTRY EXPERTS
FAQ
After you create an account, you have instant access to all the Tiledesk premium features for 14 days. During this period you can upgrade to a fully paid plan at any time.
You don’t need a credit card during the trial period.
The number of AI Agents you can create on Tiledesk depends on your subscription plan. With the Enterprise plan, you have the ability to create an unlimited number of AI Agents.
A “Conversation” constitutes a distinct engagement between a Person and a Tiledesk chatbot or Agent, characterized by an exchange of messages within the Tiledesk Services. A ‘Conversation’ commences with the Person’s initial message and persists until it is formally concluded, either by being ‘Closed’ or ‘Resolved’
An AI Token is the unit of measurement used to calculate the cost of artificial intelligence (AI) requests in our system. Each time you send a request to an AI model, such as a chatbot or virtual assistant, a certain number of tokens are consumed based on the complexity of the operation. The number of tokens needed depends on the length of the processed text and the type of AI model used.
According to Meta’s policies, additional charges may apply when connecting WhatsApp Business to Tiledesk. The costs are based on the number of messages sent as templates. The first 1,000 messages are free, but subsequent messages may incur a fee.