18 February 2026
This release brings a major step forward in answer quality with Re-ranking, plus a batch of improvements across Knowledge Base web content, MCP tools, navigation, integrations, […]
22 January 2026
Hello everyone, I am Saeid and I work with customers at Tiledesk on a daily basis. Over the last year, I have seen the same pattern […]
23 December 2025
Before the end of the year, we are shipping one of our most complete updates so far. This release brings new AI model options, better WhatsApp […]
30 November 2025
This article walks through a ready-to-use self-learning AI agent template and how to tune its prompt so it rejects generic fixes and saves only content that […]
17 November 2025
We’re excited to share a major leap forward in what your AI Agents can do. This update includes a groundbreaking new feature that turns prompts into […]
21 October 2025
We’ve been busy lately and are excited to share some of the latest improvements at Tiledesk. This release introduces the powerful new AI Condition feature for […]
26 September 2025
Today, September 26, we are excited to share a set of improvements that make Tiledesk more flexible, more reliable, and easier to use for everyone. Let’s […]
17 September 2025
We’re back with another round of powerful updates that make Tiledesk even more intuitive and flexible — from smoother WhatsApp onboarding to new AI model integrations […]
14 August 2025
We’re rolling out a fresh batch of updates to the Tiledesk Dashboard — now live in production. This release introduces major enhancements in AI automation, Knowledge […]