A cost-effective customer service can be challenging to find
We all agree that a strong online presence is paramount for amplifying any business. What may be more difficult to figure out is how to implement cost-effective customer service. That’s why constant and high competition ignites the evolution of features, including pricing plans. What appears obvious here is there’s no one-fit-all solution and you’ll have to make an informed decision about what suits you best. We’ll nonetheless make sure you have all you need to bring your customer support A-game, too.
The chatbot hype is everywhere around you
The hype around chatbots is real and experts have been doing some intense research in recent times. According to Gartner Inc.:
Customer satisfaction is the word of the century, and if you haven’t already, now is the time to think about cost-effective customer service. Depending on your company size, you may have none, a couple or big teams of agents. What counts the most is that your customer support is being managed both time and cost-efficiently. One obvious and costless way to save money is to use chatbots as an initial point of contact for your customers. Some SaaS providers, such as Tiledesk, base a good deal of the UX strategy on providing no-code built-in chatbots whose purpose is not only to greet your customers, but also to solve simple tasks (retrieve password; issue card payments; show the latest company’s news etc.).
Regardless, you can always feel free to pop in on our Discord channel and chat with the Team and our friendly Community📣
