The cost of falling behind: AI Adoption challenges and the Tiledesk solution

For mid-sized businesses, AI holds the promise of revolutionizing productivity and competitiveness. Yet, for many, this promise feels elusive. Outdated workflows, IT complexity, and rigid solutions often make AI adoption more of a burden than a benefit.

This isn’t just a technical issue — it’s a strategic one. Falling behind on AI adoption means not only losing out on productivity gains but also missing opportunities to innovate and thrive in a rapidly changing market.

The real problem: Why AI adoption stalls

The potential of AI is undeniable. Early studies suggest that AI adoption can significantly boost productivity. Firm-level research indicates that AI can yield productivity increases ranging from 10% to 56%, depending on the use case (Source: OECD, “The impact of Artificial Intelligence on productivity, distribution and growth”). For customer support teams, the impact is equally compelling: a study involving 5,000 agents found that access to generative AI assistants increased productivity by 14% on average, with the greatest benefits seen among less experienced workers (Source: “Generative AI at Work”).

Yet, despite these clear benefits, adoption remains a challenge:

1. 1. Integration is overwhelming
      Legacy systems and IT complexity create significant barriers. In Europe, 81% of mid-market organizations struggle to scale, update, and future-proof their tech stacks in the AI era (Source: Censuswide, “Mid-market tech challenges report”).
   2. Generic tools fall short
      High-performing AI adopters often rely on customized or proprietary solutions. However, many businesses struggle to align generic AI tools with their specific workflows, leading to inefficiencies and limited scalability (Source: McKinsey, “The State of AI in Early 2024”).
   3. Exclusion of non-technical teams
      AI tools often cater to technical users, leaving non-technical teams sidelined. Only 15% of non-technical users successfully adopt low-code AI tools without guided workflows or feedback loops. This gap slows organization-wide adoption and hinders productivity (Source: “IDA: Breaking Barriers in No-Code UI Automation Through Large Language Models and Human-Centric Design”).

The cost of doing nothing

The stakes for mid-sized businesses in Europe are higher than many realize. Each year, the productivity losses from failing to modernize workflows and adopt AI solutions are staggering:

• • €360B in the manufacturing sector
  • €250B in retail
  • €180B in services

This adds up to a total annual loss of €790B across 170,000 mid-sized enterprises in Europe.

These figures underline a critical truth: inaction isn’t just a missed opportunity — it’s a massive, ongoing cost that businesses can’t afford to ignore.

Source: Conservative estimates across European mid-sized enterprises.

A smarter approach with Tiledesk

At Tiledesk, we’ve reimagined AI adoption to make it accessible, efficient, and impactful for mid-sized businesses.

1. 1. Integration without the headaches
      Our open-source platform ensures seamless integration with existing systems, cutting down on time and costs.
   2. Tailored to your business
      Unlike generic tools, Tiledesk allows you to create workflows that fit your specific needs. With a drag-and-drop interface, even non-technical users can design workflows effortlessly.
   3. Empowering teams across the organization
      By prioritizing usability, Tiledesk bridges the gap for non-technical teams. With intuitive interfaces and real-time guidance, businesses can achieve organization-wide adoption without the need for expensive consultants.

Tiledesk Design Studio

Why now is the time to act

The landscape is shifting rapidly. The global no-code AI platform market is growing at over 30% annually, driven by the need for accessible and flexible AI solutions. Early adopters are already gaining a competitive edge, modernizing workflows, and unlocking new opportunities.

But businesses that delay risk being left behind. High-performing organizations are aligning AI with their workflows, addressing 70% of adoption challenges related to people and processes (Source: BCG, “Where’s the Value in AI?”).

What makes Tiledesk different?

Tiledesk isn’t just another AI tool. It’s a solution designed to address the unique challenges of mid-sized businesses:

• • Cost-effective: Save up to 90% on AI deployment costs.
  • Rapid deployment: Get up and running in days, not months.
  • Open-source flexibility: Avoid vendor lock-in and maintain full control over your technology.
  • Designed for SMEs: We understand the challenges mid-market companies face and have built our platform to solve them directly.

The bottom line

AI adoption doesn’t have to be complicated, expensive, or exclusive. With Tiledesk, businesses can unlock the potential of AI while avoiding the pitfalls that have held them back.

If your business is struggling to adopt AI or modernize its workflows, it’s time to explore a smarter solution. Don’t let outdated systems and rigid tools hold you back. Tiledesk offers the flexibility, accessibility, and efficiency you need to thrive.

Let’s build something better together
The cost of waiting is too high!