Customer Service FREE Chatbot Template

Immediate responses to common customer questions without human involvement. Everyone is joyful as a reward.

customer service chatbot template

Allows for 7/24 support

Minimize the long queue

Multilingual customer service

Centralizes information

More about this template

A customer service chatbot can help your agent to focus on important conversations and leave high-volume and low-value queries for the chatbots. It'll be highly satisfying for your customers, too, as they will get instant responses. This chatbot can help customers with problems without needing human touch, like changing passwords or displaying product prices. If the customer question remains unsolved, it transfers the question and all the necessary information to a human agent.

Template features

  • Inform customers about the business hours
  • Inform customers about special deals
  • Give the customers the option to connect to a live agent


Once designed, you can run your unlimited no-code chatbots on every communication channel of your choosing.
Be it WhatsApp, Telegram or Facebook Messenger.
With no further clicks or actions.

multichannel customer support


How do I activate this chatbot template?

First, sign up for a free Tiledesk account. Then, go to the Bots section on your dashboard and pick a chatbot template. Click on Add Bot and give it a personalized name. Activate the Bot. Tailor the responses, if you so wish.

Are the chatbot templates for free?

Yes. No tricks played.

Can I edit this template?

Yes. All Chatbot templates can be easily edited by clicking on the pencil icon on the right side.

What is the maximum number of the chatbot templates I can get?

There is NO limitation to the number of bots you cans use. We do confide in a fair API usage.

What does no-code chatbot design mean?

No developer or programming skills are required. Everything can work with just a single click or two and that’s the real magic.

What Pro features enhance Chatbot templates?

OPERATING HOURS: your chatbot will be able to handover the conversations to your human operators only within a pre-set timeframe (e.g. 9am-5pm, Mon-Fri).

Or there’s SMART ASSIGNMENT that can automate an equal conversation distribution based on your agents’ availability. So that nobody gets overwhelmed and clients’ needs are met as quick as possible.