AI-POWERED ASSISTANCE FOR FRONTLINE TEAMS
Empower your team to resolve faster, sell smarter, and make decisions 40% quicker
Enable your team to make informed decisions in real-time with a co-pilot that uses your data—get started easily with our no-code platform.
TRUSTED BY BUSINESSES WORLDWIDE, ENHANCING TEAM EFFICIENCY WITH PERSONALIZED COPILOT
Achieving scalable growth without compromise
UNIFIED KNOWLEDGE BASE
Build a Knowledge Base and centralize information
Create a single, structured repository by uploading files, URLs, sitemaps, fragmented content, product manuals, SOPs, training guides, and even unstructured data.
This information hub can serve the entire organization or be tailored to individual departments, depending on the company’s strategy—whether that means giving all teams broad access or providing each team (such as Support or Sales) with only the information relevant to their work.
READY-TO-USE COPILOT AUTOMATION
Activate AI support for human teams in one click
Tiledesk includes a built-in Copilot automation that is already set up and ready to use. You can import it into your project in one click and start supporting human teams right away, without building anything from scratch.
From day one, this helps reduce manual effort, speed up response handling, and make replies more consistent across the team.
AI COPILOT FOR HUMAN AGENTS
Support human teams with one-click answer retrieval
When a conversation needs human attention, the agent can use Solve with AI to instantly retrieve a Knowledge Base-based reply inside the dashboard. The suggestion is generated from the conversation context and connected content sources, so the human agent can review it, adjust it if needed, and send it faster.
This helps teams reduce response time, improve consistency across agents, and support human operators without forcing them to search manually across documents, portals, or internal resources.
Voices from our clients
Success stories from visionary teams
Claudio Carnevali
CEO and co-founderTrackting 
We reduced operational costs using AI agents and increased overall team productivity by 40% through instant access to knowledge.
Peter Xu
Founder
Wanderlog
We conserve 30 hours of support-employee time monthly after integrating Tiledesk
AI-POWERED ASSISTANCE ACROSS INDUSTRIES
Top sectors achieving breakthrough productivity with AI-assisted teams
Boost operational efficiency with instant access to technical documentation and procedures. Reduce downtime and assist field technicians in real time with AI-powered support.
Support agents with real-time answers and sentiment-aware guidance. Reduce average handling time and improve customer satisfaction at scale with AI copilots.
Empower utility teams with fast, multilingual access to safety protocols, regulations, and emergency procedures. Deliver consistent support across complex operations.
Give legal and consulting teams instant access to contracts, case data, and policies—cut research time and speed up client responses with AI.
GET STARTED WITH READY-TO-USE AI AGENTS
Pre-built AI templates—customizable, no coding needed
GPT Knowledge Based template
Upload internal docs and FAQs to deliver instant, accurate answers across your team.
Handoff on Whatsapp
A template that lets you switch a live chat conversation to WhatsApp with human escalation
Priority ChatGPT template
Detect urgency and route inquiries faster with sentiment-aware responses.