AI FOR INTERNAL SUPPORT AND KNOWLEDGE ACCESS
Cut manual intervention by 70% and help every team get the right answers faster
Build AI Agents that give employees, internal teams, and field technicians instant access to procedures, policies, documentation, and next steps. Use Tiledesk’s no‑code platform to unlock a single source of truth with instant access across teams and departments.
TRUSTED BY BUSINESSES WORLDWIDE, ENHANCING TEAM EFFICIENCY WITH PERSONALIZED COPILOT
Achieving scalable growth without compromise
CENTRALIZE INTERNAL KNOWLEDGE AND BUILD YOUR AI AGENT
Turn scattered internal knowledge into a guided AI support experience
Use the drag-and-drop builder to create an AI Agent for internal support and connect it to policies, SOPs, manuals, onboarding materials, and other company knowledge.
Turn scattered information into one guided support experience for employees, teams, and operational staff.
INSTANT SUPPORT FOR EMPLOYEES AND TECHNICIANS
Provide AI support across WhatsApp, Telegram, web, and other channels
HUMAN HANDOVER WHEN THE AI FALLS SHORT
Route complex internal requests to the right team without losing context
When a request is too specific or sensitive, the AI Agent can transfer the conversation to the right team with full context.
This avoids repeated explanations and helps internal teams manage complex requests faster and with better continuity.
AI SUPPORT FOR HUMAN REVIEW AND DECISION MAKING
Help support teams check policies, large documents, and SOPs in seconds
When a case reaches a human, AI can still help by checking policies, SOPs, and large documents in seconds.
This helps support teams review situations faster, find the right information, and respond with more confidence and less manual effort.
Voices from our clients
Success stories from visionary teams
Azra Hadziabdic
Product Manager @ Qomodo
Tiledesk makes it very easy to create conversation flows using an internal knowledge base (which can be easily uploaded and updated) and connect with any other SaaS tool you may be using (CRM, mailing, etc.).
It is amazing that it can also be connected to databases, allowing real-time data queries while respecting all security rules you have in place
Davide Carnevale
Senior Manager
@ Softlab
Low code approach, no IT issues, nice UX, and easy implementation on the website.
Customer support is perfect and always available. We are implementing Tiledesk in all our SaaS projects.
The ChatGPT integration is awesome and the AI works perfectly
AI-POWERED ASSISTANCE ACROSS INDUSTRIES
Top sectors achieving breakthrough productivity with AI-assisted teams
Boost operational efficiency with instant access to technical documentation and procedures. Reduce downtime and assist field technicians in real time with AI-powered support.
Give legal and consulting teams instant access to contracts, case data, and policies—cut research time and speed up client responses with AI.
Empower utility teams with fast, multilingual access to safety protocols, regulations, and emergency procedures. Deliver consistent support across complex operations.
Create personalized CoPilots for employee workflows to support daily tasks. Streamline processes like credit evaluations or finding the best-fit mortgage, improving efficiency and reducing costs
GET STARTED WITH READY-TO-USE AI AGENTS
Pre-built AI templates—customizable, no coding needed
GPT Knowledge Based template
Upload internal docs and FAQs to deliver instant, accurate answers across your team.
AI Agent for recognizing IOC
This template assists in identifying Indicators of Compromise (IOC) from reports, organizing the data, and enhancing real-time threat management.
Priority ChatGPT template
Detect urgency and route inquiries faster with sentiment-aware responses.
Turn internal knowledge into faster execution across your teams
Support employees, internal helpdesks, and field teams with AI Agents that retrieve the right information, guide the next step, and reduce repetitive internal work.