Chatbot template to easily create an IVR Menu
Artificial Intelligence makes Natural Language Processing and Quick Response capabilities a reality.
More about this template
The Conversational IVR template can recognize customers' purpose, context, and content. Then Providing a dynamic customer experience by answering in Natural Language enhances Agent efficiency and simultaneously lowers Customer Service costs.
Get rid of bothering menu-driven structure, and accelerate customer satisfaction with a personalized and convenient self-service conversational template.
Template features
- Ready-to-use quick replies
- Customizable buttons
- Guide customers through different options
Integrations
Once designed, you can run your unlimited no-code chatbots on every communication channel of your choosing.
Be it WhatsApp, Telegram or Facebook Messenger.
With no further clicks or actions.
FAQ
First, sign up for a free Tiledesk account. Then, go to the Bots section on your dashboard and pick a chatbot template. Click on Add Bot and give it a personalized name. Activate the Bot. Tailor the responses, if you so wish.
Yes. No tricks played.
Yes. All Chatbot templates can be easily edited by clicking on the pencil icon on the right side.
There is NO limitation to the number of bots you cans use. We do confide in a fair API usage.
No developer or programming skills are required. Everything can work with just a single click or two and that’s the real magic.
OPERATING HOURS: your chatbot will be able to handover the conversations to your human operators only within a pre-set timeframe (e.g. 9am-5pm, Mon-Fri).
Or there’s SMART ASSIGNMENT that can automate an equal conversation distribution based on your agents’ availability. So that nobody gets overwhelmed and clients’ needs are met as quick as possible.