Select the right plan for your organization
Try our Pro plan free
No credit card required
Free
- 0€
- Unlimited chat conversation
- Native FAQ chatbot
- iOS and Android Apps
- 14-day chat history
- Widget customization tools
- Unlimited agents
- Conversation labels
- Conversation notes
- Leads management
*Pro
- 4€
per agent per month - All Free and:
- Operating hours
- Unlimited departments
- Agents groups
- Analytics + Realtime monitor
- Unlimited chat history
- Data export
- Post-chat surverys
- Canned responses
Enterprise
- Custom pricing
- All Pro and:
- Widget unbranding
- Dedicated account manager
- Onboarding + Training
- Software engineer support
- Advanced Analytics
- Audit log
- Smart assignment
- Triggers
Prices shown are billed annually. *Your free Tiledesk live chat trial starts on Pro.
Plan comparison
| Free | Pro | Enterprise | |
|---|---|---|---|
| Tiledesk Chat Pricing | |||
| Billed monthly (per agent per month) | € 0,00 | € 5,00 | |
| Billed annually (per agent per month) | € 0,00 | € 4,00 | |
| Total Agents | Unlimited | Unlimited | Unlimited |
| Support from the Tiledesk team | |||
| Self-service Help Center & Community | |||
| Email support | |||
| Live chat support (English only) | 8×5 | 24×7 | |
| Onboarding + Training | |||
| Dedicated account manager | |||
| Software engineer support | |||
| Chat experience | |||
| Chat conversations | Unlimited | Unlimited | Unlimited |
| Android and iOS Apps | |||
| Pre Chat form | |||
| File Sending | |||
| Chatbot | Unlimited | Unlimited | |
| Chat Rating | |||
| Chatbot training | |||
| Advanced chatbot | |||
| Management | |||
| Chat History | only 14 days | Unlimited | Unlimited |
| Visitor list | |||
| Departments | |||
| Operating Hours | |||
| Agent group | |||
| Chat routing | |||
| Advanced chat routing | |||
| Data export | |||
| Conversation notes | |||
| Leads management | |||
| Conversation labels | |||
| Canned Response | |||
| Customization | |||
| Chat widget customization | |||
| Advanced widget customization | |||
| Widget unbranding | |||
| Platform | |||
| Mobile Chat SDK | |||
| Authenticated Visitor | |||
| JavaScript API | |||
| REST API | |||
| Zapier | |||
| Facebook Messenger | |||
| Analytics | |||
| Chat and agent reports | Only by Organization | By Organization and Department | |
| Realtime Monitoring | |||
| Free | Pro | Enterprise | |