Select the right plan for your organization
Try our Pro plan free
No credit card required
Free
- 0€
- Unlimited agents
- Unlimited chat conversations
- FaqBots, DialogFlow and External ChatBots with up to 1,000 messages/month
- iOS and Android Apps
- Widget customization tools
- 14-day chat history
- Conversation labels and notes
- Apps marketplace
- Leads management
*Pro
- 4€
per agent per month - All Free and:
- Operating hours
- Up to 20,000 messages from bot/month
- Unlimited departments and agents groups
- Analytics
- Unlimited chat history
- Data export
- Post-chat surverys
- Canned responses
Enterprise
- Custom pricing
- All Pro and:
- Widget unbranding
- Custom number of messages from bot/month
- Dedicated account manager, onboarding and training
- Software engineer support
- Advanced Analytics + Realtime monitor
- Audit log
- Triggers
- Available Add-ons: Smart assignment, Voice interaction
Prices shown are billed annually. * Your free Tiledesk live chat trial starts on Pro.
Plan comparison
| Free | Pro | Enterprise | |
|---|---|---|---|
| Tiledesk Chat Pricing | |||
| Billed monthly (per agent per month) | € 0,00 | € 5,00 | |
| Billed annually (per agent per month) | € 0,00 | € 4,00 | |
| Total Agents | Unlimited | Unlimited | Unlimited |
| Support from the Tiledesk team | |||
| Self-service Help Center & Community | |||
| Email support | |||
| Live chat support (English only) | 8×5 | 24×7 | |
| Onboarding + Training | |||
| Dedicated account manager | |||
| Software engineer support | |||
| Chat experience | |||
| Chat conversations | Unlimited | Unlimited | Unlimited |
| Android and iOS Apps | |||
| Pre Chat form | |||
| File Sending | |||
| Chatbot | Unlimited | Unlimited | Unlimited |
| Monthly ChatBot Messages | 1,000 | 20,000 | Custom |
| Post-chat surverys | |||
| Chatbot training | |||
| Widget Voice-interaction (Add-ons) | |||
| Management | |||
| Chat History | only 14 days | Unlimited | Unlimited |
| Conversation list | |||
| Chat routing | |||
| Conversation labels | |||
| Conversation notes | |||
| Leads management | |||
| Departments | |||
| Operating Hours | |||
| Agent group | |||
| Data export | |||
| Canned Response | |||
| Triggers | |||
| Departments conversation forwarding | |||
| Smart assignment ( Add-ons) | |||
| Customization | |||
| Chat widget customization | |||
| Widget unbranding | |||
| Platform | |||
| Mobile Chat SDK | |||
| JavaScript API | |||
| REST API | |||
| Authenticated Visitor | |||
| Apps Marketplace | |||
| Zapier | |||
| Facebook Messenger | |||
| Analytics | |||
| Chat and agent reports | Only by Organization | By Organization and Department | |
| Audit log | |||
| Realtime Monitoring | |||
| Free | Pro | Enterprise | |