Select the right plan for your organization
Try our Pro plan free
No credit card required
Free
- 0€
- Unlimited agents
- Unlimited chat conversations
- FaqBots, DialogFlow and External ChatBots with up to 1,000 messages/month
- iOS and Android Apps
- Widget customization tools
- 14-day chat history
- Conversation labels and notes
- Apps marketplace
- Leads management
*Pro
- 4€
per agent per month - All Free and:
- Operating hours
- Up to 20,000 messages from bot/month
- Unlimited departments and agents groups
- Analytics
- Unlimited chat history
- Data export
- Post-chat surverys
- Canned responses
Enterprise
- Custom pricing
- All Pro and:
- Widget unbranding
- Custom number of messages from bot/month
- Dedicated account manager, onboarding and training
- Software engineer support
- Advanced Analytics + Realtime monitor
- Audit log
- Triggers
- Available Add-ons: Smart assignment, Voice interaction
Prices shown are billed annually. * Your free Tiledesk live chat trial starts on Pro.
Prices shown are billed annually. * Your free Tiledesk live chat trial starts on Pro.
Plan comparison
Free | Pro | Enterprise | |
---|---|---|---|
Tiledesk Chat Pricing | |||
Billed monthly (per agent per month) | € 0,00 | € 5,00 | |
Billed annually (per agent per month) | € 0,00 | € 4,00 | |
Total Agents | Unlimited | Unlimited | Unlimited |
Support from the Tiledesk team | |||
Self-service Help Center & Community | |||
Email support | |||
Live chat support (English only) | 8×5 | 24×7 | |
Onboarding + Training | |||
Dedicated account manager | |||
Software engineer support | |||
Chat experience | |||
Chat conversations | Unlimited | Unlimited | Unlimited |
Android and iOS Apps | |||
Pre Chat form | |||
File Sending | |||
Chatbot | Unlimited | Unlimited | Unlimited |
Monthly ChatBot Messages | 1,000 | 20,000 | Custom |
Post-chat surverys | |||
Chatbot training | |||
Widget Voice-interaction (Add-ons) | |||
Management | |||
Chat History | only 14 days | Unlimited | Unlimited |
Conversation list | |||
Chat routing | |||
Conversation labels | |||
Conversation notes | |||
Leads management | |||
Departments | |||
Operating Hours | |||
Agent group | |||
Data export | |||
Canned Response | |||
Triggers | |||
Departments conversation forwarding | |||
Smart assignment ( Add-ons) | |||
Customization | |||
Chat widget customization | |||
Widget unbranding | |||
Platform | |||
Mobile Chat SDK | |||
JavaScript API | |||
REST API | |||
Authenticated Visitor | |||
Apps Marketplace | |||
Zapier | |||
Facebook Messenger | |||
Analytics | |||
Chat and agent reports | Only by Organization | By Organization and Department | |
Audit log | |||
Realtime Monitoring | |||
Free | Pro | Enterprise | |