Free FAQ Bot template ready-to-use

Quick answers to consumer inquiries. Answering the earlier queries will make the chatbot's responses in the subsequent discussion more effective.

FAQ chatbot template

Allows for 7/24 support

Collecting feedback and making improvements

Centralizes information

Lower operational costs

More about this template

The FAQ ChatBot template enables you to automate responses to frequent or repetitive support requests or queries. The exciting feature of this template is that as chatbots use the power of Artificial Intelligence, they can understand the customer's intent and provide the most relevant article/post about that. In this scenario, the customer will instantly get a complete guide regarding their query, which makes customers happier. It's a resourceful way to make the best out of your Knowledge base articles.

Template features

  • Provide a list of FAQ to your customers
  • Embed the answers within the widget or link them to a specific page
  • Train your Chatbot to implement new FAQ on the go


Once designed, you can run your unlimited no-code chatbots on every communication channel of your choosing.
Be it WhatsApp, Telegram or Facebook Messenger.
With no further clicks or actions.

FAQ chatbot template


How do I activate this chatbot template?

First, sign up for a free Tiledesk account. Then, go to the Bots section on your dashboard and pick a chatbot template. Click on Add Bot and give it a personalized name. Activate the Bot. Tailor the responses, if you so wish.

Are the chatbot templates for free?

Yes. No tricks played.

Can I edit this template?

Yes. All Chatbot templates can be easily edited by clicking on the pencil icon on the right side.

What is the maximum number of the chatbot templates I can get?

There is NO limitation to the number of bots you cans use. We do confide in a fair API usage.

What does no-code chatbot design mean?

No developer or programming skills are required. Everything can work with just a single click or two and that’s the real magic.

What Pro features enhance Chatbot templates?

OPERATING HOURS: your chatbot will be able to handover the conversations to your human operators only within a pre-set timeframe (e.g. 9am-5pm, Mon-Fri).

Or there’s SMART ASSIGNMENT that can automate an equal conversation distribution based on your agents’ availability. So that nobody gets overwhelmed and clients’ needs are met as quick as possible.