Free FAQ Bot template ready-to-use
Quick answers to consumer inquiries. Answering the earlier queries will make the chatbot's responses in the subsequent discussion more effective.
More about this template
The FAQ ChatBot template enables you to automate responses to frequent or repetitive support requests or queries. The exciting feature of this template is that as chatbots use the power of Artificial Intelligence, they can understand the customer's intent and provide the most relevant article/post about that. In this scenario, the customer will instantly get a complete guide regarding their query, which makes customers happier. It's a resourceful way to make the best out of your Knowledge base articles.
Template features
- Provide a list of FAQ to your customers
- Embed the answers within the widget or link them to a specific page
- Train your Chatbot to implement new FAQ on the go
Integrations
Once designed, you can run your unlimited no-code chatbots on every communication channel of your choosing.
Be it WhatsApp, Telegram or Facebook Messenger.
With no further clicks or actions.
FAQ
First, sign up for a free Tiledesk account. Then, go to the Bots section on your dashboard and pick a chatbot template. Click on Add Bot and give it a personalized name. Activate the Bot. Tailor the responses, if you so wish.
Yes. No tricks played.
Yes. All Chatbot templates can be easily edited by clicking on the pencil icon on the right side.
There is NO limitation to the number of bots you cans use. We do confide in a fair API usage.
No developer or programming skills are required. Everything can work with just a single click or two and that’s the real magic.
OPERATING HOURS: your chatbot will be able to handover the conversations to your human operators only within a pre-set timeframe (e.g. 9am-5pm, Mon-Fri).
Or there’s SMART ASSIGNMENT that can automate an equal conversation distribution based on your agents’ availability. So that nobody gets overwhelmed and clients’ needs are met as quick as possible.