WhatsApp AI Agent for instant support and 7x faster sales

Handle inbound WhatsApp conversations with an AI Agent or route to the right team

Centralize WhatsApp messages, provide instant first response, and escalate when needed.

Use cases

• 24/7 FAQ handling and issue triage before escalation

• Reduce repetitive tickets by answering common questions instantly

• Manufacturer support: technicians ask questions and get guidance via chat or voice

• Smart routing: send complex cases to the right queue or specialist

Send WhatsApp Broadcasts using Meta approved templates

One templated message to many contacts for scalable communication.

Use cases

• Promotions and seasonal campaigns for e-commerce

• Service announcements, planned maintenance, outage updates

• Order updates or time sensitive alerts at scale

• Event reminders or product launch announcements

Send 1:1 templated messages to individual contacts

Perfect for targeted follow-ups and high-value communications.

Use cases

• Appointment confirmations and reminders

• Sales follow-ups after a quote or product inquiry

• Payment link, shipping update, delivery confirmation

• Proactive customer care for VIP customers

Trigger WhatsApp template messages via webhook from external systems.

Automate WhatsApp outreach when something happens in your CRM, ERP, or ticketing system.

Use cases

• HubSpot stage change triggers: appointment scheduled, contract sent, deal won

• Ticket status changes: assigned, waiting on customer, resolved

• Logistics events: shipped, out for delivery, delayed

• Manufacturing: technician dispatch, service completion confirmation

Run WhatsApp workflows automatically, not manually

Define rules that trigger messages, actions, and handoffs based on intent, status, or time.

Use cases

• Auto-handle repetitive requests and escalate exceptions to a human.

• Send reminders or re-route conversations when customers do not reply.

• Alert the right team for urgent or safety-related messages.

• Trigger field-service updates when job status changes (dispatch, in progress, completed).