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Tiledesk – the new messaging engine is out!

Tiledesk is built on a real-time messaging core. The news is that Tiledesk has a totally new real-time messaging core, a new engine built from scratch and based on the best real-time technology around! The new messaging engine delivers great performance for every message sent through the platform, showing increased speed and reduced latency compared […]

Tiledesk new messaging engine, moving from Firebase to MQTT/RabbitMQ

Actually Tiledesk uses Firebase to deliver messages in real time between all the components of the platform (console, web widget, mobile apps etc.) that directly need to exchange messages. Tiledesk uses the Chat21 chat platform, an open source set of applications, free to use, built and maintained by our Company.Messages are stored both in the Tiledesk database (for […]