This article will discuss the importance of WhatsApp Business for companies and introduce some of the best virtual WhatsApp business number providers.
If the following questions are still unanswered in your mind, keep reading. What is a WhatsApp business virtual number? Are WhatsApp business numbers free? Why do I need a virtual number for WhatsApp business?
First, let’s have a quick recap of the WhatsApp Business.
WhatsApp discovered in 2018 that businesses were utilizing the personal app for business purposes. It was a perfect moment for WhatsApp to launch a new offering that provides more advanced capabilities to companies.
According to the company’s statement, WhatsApp Business is a free application that assists small to large businesses. In this scenario, business owners may separate business communication from personal communication. Everyone can download and use the WhatsApp Business app free from Google Play and App Store.
It’s worth noting that WhatsApp Business functions similarly to WhatsApp Messenger, allowing users to communicate with clients as usual by sharing images, videos, and files while also introducing additional features. What makes WhatsApp integration even more compelling is the ability to implement chatbots for WhatsApp.
Benefits of WhatsApp Business
Global Market
WhatsApp is the most popular messaging app, with 2 billion active users worldwide, that operates in 180 of the world’s 195 countries. WhatsApp is the best option for contacting as many people as possible.
Contact individuals at any time
While most individuals put off reading emails, they generally check incoming messages quickly. Studies illustrate that over 80% of messages are read on WhatsApp in less than 5 minutes.
Automate responses
WhatsApp Business offers auto-reply and canned responses. It doesn’t matter when your customer contacts you; they can automatically get the first answer immediately.
Fast communication
Customers can contact you directly without needing to fill out a form or helpline. It is easy to use, like WhatsApp Messenger.
Diverse content forms
It is more than just text; it provides a variety of formats and interactive content alternatives for company messaging. There are lists, CTAs, links, photographs, videos, and files to interact with the campaign rather than simply reading it.
Showcase your brand
Another advantage of a WhatsApp business account is to increase brand visibility. You can complete your Business Profile information, such as your company’s location, working hours, and connections to your website.
When you learn more about WhatsApp Business, you’ll see it’s one of the most cost-effective platforms for businesses to improve client relationships.
Why do I need a virtual number for WhatsApp business?
Aside from all the capabilities that WhatsApp Business provides for free, you must create a new WhatsApp account and verify it using a legitimate phone number with a verification code. If you already have a WhatsApp chat with your personal phone number, you’ll need a way to set up a new WhatsApp Business account. A WhatsApp Business virtual number is helpful in this situation. Many websites offer WhatsApp Tricks that we do not recommend since these tricks may appear less trustworthy to clients.
There are two ways:
1- Purchase a new SIM and manually swap.
2- Obtain a WhatsApp Business virtual phone number.
As the second way is more accessible and we do not need the physical SIM card, we will suggest some of the best companies that offer virtual numbers for WhatsApp business.
Virtual number providers
RingCentral
Features:
Toll-free numbers
Voicemail transcription
Unlimited calling in the U.S. and Canada
Voice mail to text
Call log reports
Document sharing
Team messaging
Plan:
Standard: $27.99/user/month
Premium: $34.99/user/month
Nextiva
Features:
Toll-free numbers
Voicemail transcription
Unlimited calling in the U.S.
Unlimited internet fax
Integration of Outlook/Google contacts
Screen sharing
Microsoft Teams/Custom Integrations
Plan:
Essentials: $14.99/user/month
Professional: $20.99/user/month
Enterprise: $26.99/user/month
8×8
Features:
Toll-free numbers
Voicemail transcription
Microsoft Teams integration and more
Unlimited calling in the U.S. and Canada
Auto-attendant, music on hold & voicemail
Up to 5 users
SMS, MMS, and team chat
Plan:
Dialpad
Features:
Toll-free numbers
Ai-powered call and voicemail transcriptions
Unlimited calling, SMS, & MMS
Google Workspace & Microsoft 365 integrations
Unlimited video meetings
Web and chat support
Priority live agent support
Plan:
KrispCall
Features:
Toll-free numbers
Unified Callbox
Shared Number
VOIP/Wifi calling
Desktop apps+ Mobile apps
Call routing
Call forwarding
Voicemail Transcription
In-app call analytics
Custom Greetings
Plan:
Tiledesk integration with WhatsApp Business
This a valuable option that you can get for free. Integrate whatsapp business with Tiledesk and manage customer queries from Whatsapp Business effortlessly. You will be able to answer customer questions without switching between several tools.
Also if you are seeking a business phone system, this insightful blog article guides you through various options, helping you find the perfect fit for your needs.
