AI AGENTS FOR CUSTOMER SUPPORT AUTOMATION

Reach 75% First Contact Resolution and cut support costs by 40%

Build AI agent with drag-and-drop to automate common inquiries across channels. Boost support capacity with no extra headcount.

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CHOSEN BY TOP COMPANIES FOR AI SUPPORT EXCELLENCE

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Drive results with Tiledesk’s AI Agents

70%
of inquiries resolved by AI agents instantly

90%
faster initial response with 24/7 availability

2X
boost in team productivity by automating tasks

CREATE A TAILORED KNOWLEDGE HUB

Centralize files, URLs, and FAQs for AI training

Easily upload company data in different formats, including your website sitemap, to create a unified knowledge base.

AI agents retrieve information from scattered files to deliver accurate, context-specific support in users’ preferred languages instantly.

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DESIGN AI AGENTS EFFORTLESSLY

Automate multichannel inquiries with drag-and-drop ease

Build AI agents that handle 75% of customer queries, freeing team resources and enhancing support quality.

SEAMLESSLY BLEND HUMAN SUPPORT

Keep humans in the loop with instant oversight

With sentiment analysis and inquiry categorization, AI agents redirect unresolved queries to the correct department, allowing the right team or person to intervene effortlessly, no external tools needed.

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OUR CLIENTS SPEAK

Proven success with AI Agent automation

Claudio Carnevali
CEO and co-founderTrackting

We reduced operational costs using AI agents and increased overall team productivity by 40% through instant access to knowledge.

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Jorge Finochietto
Secretary Virtual Education
@ UNC

With Tiledesk, we have automated over 20,000 monthly interactions with our students, streamlining the workload of human operators and cutting costs.

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Alberto Di Marco
E-commerce Specialist
TTM Studio

We were able to automate 90% of Premiata customer inquiries, which saved them costs and massively freed up human agent time.

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Automated Customer Support Excellence

Key industries managing high volumes of customer requests with AI automation

AI agents instantly resolve queries on delivery, tracking, and refunds. Proactively engage via WhatsApp to boost open rates, build stronger relationships, and send targeted promotions for better conversions.

AI Agent for E-commerce

AI agents automate inquiries and share materials instantly. Secure authentication streamlines student and staff communication, boosting efficiency.

AI for Educational Institutions

Automate high-demand customer support with AI agents to increase revenue. Proactively engage, generate, and qualify leads, expanding services for greater agency success.

AI Agent for Digital Agency

Tiledesk’s no-code AI agent builder automates 80% of citizen inquiries, offering 24/7 multi-channel support with seamless human escalation for efficient public institution services.

AI for Public Institutions

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