MULTICHANNEL AI AGENT
Cut response times by 60% while reducing support costs up to 40%
Automate tasks, unify channels and deliver exceptional 24/7 support—no technical skills required
TRUSTED BY FORWARD-THINKING BUSINESSES WORLDWIDE
Achieving scalable growth without compromise
ADAPTIVE MULTICHANNEL AI AGENT
Build AI Agents using Tiledesk’s drag-and-drop interface
Design a bot with Tiledesk requires no coding knowledge or extensive effort.
Build your AI agent once and ensure consistent, fast, and reliable customer support.
MEET YOUR CUSTOMERS WHERE THEY ARE
Support your customers on their preferred channel
Be it WhatsApp, Telegram, Facebook, Slack, or anywhere your customer might start a conversation.
Your AI agent is ready to answer their questions and lead clients through the customer journey.
HUMAN TOUCH IN THE LOOP
Want to keep human support involved? Tiledesk handles it smoothly
With Tiledesk’s rich set of actions and AI features, you can easily retrieve information from your content and provide accurate responses to user inquiries.
Plus, you can keep human support involved whenever required without the need for third-party apps, ensuring exceptional support.
Voices from our clients
Success stories from visionary teams
Alberto Di Marco
E-commerce Specialist @ TTM Studio
I highly recommend Tiledesk for e-commerce businesses. We automate 90% of Premiata inquiries, saving costs and freeing up human agent time
Peter Xu
Founder
Wanderlog
We conserve 30 hours of support-employee time monthly after integrating Tiledesk
Greg Lazzaro
Chief Executive Officer
Go To College Fairs
Thanks to our integration with Tiledesk, we’re now able to answer around 85% of your inquiries with AI agents!
Multichannel made simple
Top sectors benefiting the most from multichannel customer support
Enhance lead generation qualification with AI. Also, showcase hot deals, recommend products, respond to inquiries, and alert them to new deals on their preferred channel
Create personalized CoPilots for employee workflows to support daily tasks. Streamline processes like credit evaluations or finding the best-fit mortgage, improving efficiency and reducing costs
Boost your agency’s revenue with on-demand services like AI-powered customer service, unified business communication, WhatsApp marketing, and enhanced engagement
Enhance patient experience with 24/7 support and eliminate waiting time. Provide instant access to information on symptoms and guide users on how to book their appointments
Start now with templates
Customizable AI Agent templates to match your workflow
AI Agent integration with Slack
Quickly sync real-time bot updates to Slack with webhooks for instant notifications
WhatsApp integration template
Simple template to trigger the ‘start’ block on the first message received on WhatsApp
Handoff on Whatsapp
A template that lets you switch a live chat conversation to WhatsApp with human escalation