best zendesk alternative

29 March 2023

Tiledesk Product Update – February 2023

February is the month of making the no-code chatbot design studio a reality. AI-powered native chatbots combined with the rules of proactivity are able to pass […]
20 February 2023

A new generation Chatbot serving the government and its citizens

Thanks to the 2021 National Recovery and Resilience Plan (NRRP) bill, the government had to plan how to address queries from the public and local authorities […]
26 January 2023

Tiledesk Product Update – December 2022 ☃

New cool chat features are all about making yours and your agents' lives easier: check offline messages, live pages and shortcuts to copying and adding canned responses. Also, gain early acces to our fresh no-code Chatbot Design Studio.
2 January 2023

How to qualify your leads with WhatsApp chatbots

What is the best way to grow your business? And why is it through WhatsApp Lead Generation? To put it simply, you can qualify your leads […]
19 September 2022

WhatsApp Business Integration: get started

Here’s all you need to know about WhatsApp Business integration. From its scope to the actual benefits, which will variate depending on your business size and […]
2 September 2022

Benefits of live chat for customers

What is live chat customer support, and how it works Live chat is a real-time communication channel that allows customers to engage with businesses via chat […]
22 August 2022

WhatsApp integration with Tiledesk

Don’t stay behind – unify all your communications channels starting from WhatsApp Ever since Meta opened WhatsApp up to businesses worldwide with new cloud API service, […]
9 August 2022

Tiledesk Product Update – July 2022

What’s new in Tiledesk? Personalise your dashboard according to your preferred language, build custom apps, ensure no useful piece of customer’s info is lost thanks to […]
3 August 2022

Tiledesk Push Notifications

Boost your customer satisfaction and stay on top of your clients’ requests Unhappy clients are expensive – there’s no other way to put it. They’re expensive […]