February is the month of making the no-code chatbot design studio a reality. AI-powered native chatbots combined with the rules of proactivity are able to pass […]
Thanks to the 2021 National Recovery and Resilience Plan (NRRP) bill, the government had to plan how to address queries from the public and local authorities […]
New cool chat features are all about making yours and your agents' lives easier: check offline messages, live pages and shortcuts to copying and adding canned responses. Also, gain early acces to our fresh no-code Chatbot Design Studio.
Here’s all you need to know about WhatsApp Business integration. From its scope to the actual benefits, which will variate depending on your business size and […]
What is live chat customer support, and how it works Live chat is a real-time communication channel that allows customers to engage with businesses via chat […]
Don’t stay behind – unify all your communications channels starting from WhatsApp Ever since Meta opened WhatsApp up to businesses worldwide with new cloud API service, […]
What’s new in Tiledesk? Personalise your dashboard according to your preferred language, build custom apps, ensure no useful piece of customer’s info is lost thanks to […]
Boost your customer satisfaction and stay on top of your clients’ requests Unhappy clients are expensive – there’s no other way to put it. They’re expensive […]
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