Product Updates

From learning directly from real conversations to assisting humans with instant answers, this update brings exciting improvements for any team working with conversations — support, sales, […]

This round of updates is focused on power and clarity — helping you design complex AI agents faster and more intuitively. From visual improvements to multi-LLM […]

We’ve released a series of updates focused on clarity, control, and a smoother building experience — for both builders and admins. Here’s what’s new or improved […]

We’ve made a series of updates to improve usability, transparency, and control — from smarter AI assistant settings to better user role management. Let’s take a […]

Here’s what’s new across the Tiledesk platform this week – with updates to the Server, Dashboard, and AI Agent creation experience. We’ve introduced powerful new features, […]

We’re excited to announce a new batch of updates that improve how you manage conversations and content in Tiledesk. This release includes: A brand new import/export […]

We are excited to share some great new improvements we’ve made in the last quarter. The domain of automated customer service is evolving rapidly, and so […]

Today, I’m excited to share with you the latest enhancements to Tiledesk. These improvements have been implemented based on your invaluable feedback and requests, which help […]

In the first quarter of 2024, we’ve been hard at work delivering features that meet these market demands. Let’s dive into the enhancements: Knowledge Base System: […]