Product Updates

Learn about Tiledesk latest updates where you’ll find new features, fixed bugs and more.

17 September 2025

Tiledesk update: WhatsApp self‑provisioning, AI model upgrades, and a new widget

We’re back with another round of powerful updates that make Tiledesk even more intuitive and flexible — from smoother WhatsApp onboarding to new AI model integrations […]
11 July 2025

Scaling smarter with AI: self-training agents & copilots built-in

From learning directly from real conversations to assisting humans with instant answers, this update brings exciting improvements for any team working with conversations — support, sales, […]
6 June 2025

Tiledesk updates: smarter knowledge base, better AI agents, and key bug fixes

Here’s what’s new across the Tiledesk platform this week – with updates to the Server, Dashboard, and AI Agent creation experience. We’ve introduced powerful new features, […]