6 October 2022
Summer’s over. Everyone’s officially back to work. Here’s what’s been happening behind the scenes at Tiledesk. Try out these new features and don’t forget to include […]
Learn about Tiledesk latest updates where you’ll find new features, fixed bugs and more.
9 September 2022
What’s new in Tiledesk? Despite the well-deserved summer holidays, our developers have nonetheless implemented great product improvements. You can add followers to a customer conversations, train […]
9 August 2022
What’s new in Tiledesk? Personalise your dashboard according to your preferred language, build custom apps, ensure no useful piece of customer’s info is lost thanks to […]
8 August 2022
What’s new in Tiledesk? “Boost customer service” is what we have in mind when refining our product and services, so check out the latest developments from […]
5 August 2022
18 July 2022
With Tiledesk you can now integrate RASA, authenticate your users and much more. Learn how to seamlessly provide an advanced customer support by deploying both unlimited built-in free chatbots & humans.
12 October 2020
This was a great month for the Tiledesk team.
We released a bunch of new tools for Agents as canned responses, tags and notes and still more will come in November.
We have done even more with chatbots, providing native Dialogflow connection.
On the messaging side we added unified messaging. Beyond enhancing the “live chat” features, we would like the Agents to stay on the platform to get rid of all the messaging benefits coming from Tiledesk. So Agents can chat with their colleagues using Android, iOS or web Apps and yes, we think that chatbots are first-class colleagues to chat with 😉
So, the idea from here on, will be to have more AI chatting with humans in the platform, from agents to end-users...