Customer service & Departments
Customer service is a business on its own, including finding ways to always keep up with this industry’s fast pace. And that’s why you shouldn’t neglect it. One of the most popular & modern ways to enhance your customer service these days is through a live chat plugin. The latter will enable 24/7 support directly from your website, where you can also showcase what you’re offering to your customers. But you probably would like to keep the two – sales & support – separate. Thanks to the Tiledesk departments. Here’s how to build a customer service department.