advanced customer service

29 March 2023

Tiledesk Product Update – February 2023

February is the month of making the no-code chatbot design studio a reality. AI-powered native chatbots combined with the rules of proactivity are able to pass […]
17 March 2023

Tiledesk Product Update – January 2023

World’s 1st (free) Chatbot Community! We wanted to start the year in the right spirit by launching something more innovative than ever. We work on and […]
20 February 2023

A new generation Chatbot serving the government and its citizens

Thanks to the 2021 National Recovery and Resilience Plan (NRRP) bill, the government had to plan how to address queries from the public and local authorities […]
2 January 2023

How to qualify your leads with WhatsApp chatbots

What is the best way to grow your business? And why is it through WhatsApp Lead Generation? To put it simply, you can qualify your leads […]
2 December 2022

Boost customer satisfaction with a free chatbot for your website

Have you ever considered improving customer service with a free chatbot for your website? Or launch a chatbot for your website to help your support team? […]
16 November 2022

How to improve your customer service with departments

One department, one Team Good fences make good neighbors, and we at Tiledesk cannot agree more. In order to make clearly streamline your customer’s requests, you […]
8 November 2022

Best Live Chat for Business – customer story

A successful business is the result of hundreds or thousands of tiny decisions made over time. And ideally, everyone realizes that each decision requires time, thought, […]
19 October 2022

Chatbot Ticketing System; Brilliant Customer Support

Has your support team ever experienced overwhelming service requests? The customer support team has a crucial role in boosting customer satisfaction. Agents should be able to […]
7 October 2022

Advantages of automated customer service

When automated: Place the plates in the dishwasher while drinking coffee. Customer service Automation happens when an automated system advises users using AI communication channels such […]