If you’ve got an online business or simply an e-commerce, you may want to find a smarter as well as hassle-free way to manage your FAQs. Your customer service team will be the first to tell you that repetitive customer questions are time-consuming. Your team could use that time far more profitably for more complex queries. And there’s a way to do so, thanks to the free AI chatbot for FAQ. Automating the answers to the most common questions without having your customer service involved will avoid unnecessary distractions. Moreover, it’ll boost your team’s morale. There’ll be more time to dedicate to more useful tasks involving amplifying your pool of customers or updating your catalogue.
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[…] be prevented by letting your chatbot deal with the most repetitive queries. All you have to do is import a csv file containing questions and answers (aka your Knowledge Base) and it’ll all be automated for […]