Have you ever considered improving customer service with a free chatbot for your website? Or launch a chatbot for your website to help your support team? Everyone should be aware of the importance of having chatbots to manage customer communication in the best possible way. But If someone still has some doubt about the chatbots, this customer story will explain in detail how chatbots can help successfully answer 92% of the customer queries of TRAQO without human intervention.
[…] simple questions and leaving the complex ones for your agents. According to one of our customers, chatbots help them to answer more than 90% of frequently asked questions thoroughly without human […]