PrestaShop Chatbot Widget
Facilitate your business with a live chat PrestaShop widget and automate responses with chatbots.
Integrating Prestashop with Tiledesk
Nowadays, people do shopping online more than ever. If you own an eCommerce website, you are aware that you must keep up with technological advancements and development, at least on a level with your competitors, because your industry is highly competitive. Enhance customer service and generate more leads by integrating your Prestashop store with Tiledesk.
At Tiledesk, we do extensive market research and interviews before developing our product. We know the importance of having a chatbot or live chat PrestaShop widget. Let’s take a moment to look at some of the key aspects of this integration:
Customer support 24/7
With automated customer service, you may provide round-the-clock help to your customers regardless of their location, circumstances, or time zones. Because your prospects require assistance, this on-demand service extends beyond offering for your present clients.
Generate qualified leads
A chatbot gathers the most helpful consumer data for insights and future upgrades. You may categorize your customers based on their geography or other preferences. Expand your market and increase your revenue more effectively.
Convert leads to customers
Your prospect will be much more responsive if you encourage a two-way interaction. The conversation keeps customers interested and lets you discover more about their requirements in everyday situations. You can figure out exactly how your product or service will benefit them.
Instant responses
Customers like immediate answers, demonstrating that you care about them and are attentive to their concerns. When you demonstrate that you are a good listener and an even better issue solution, you will establish a reputation for dependability within your customer base.
Multilingual customer support
This choice is critical to reaching people who speak multiple languages. Consider answering in Chinese and Spanish right now. That’s fantastic, and it makes your consumer even more delighted than before. They may feel more at ease and calm when conversing with your chatbot.
Reduce abandoned carts rate
Customers may get further information and order the product at the same place. Chatbots will drastically reduce cart abandonment by responding instantly or moving the discussion to a human representative.
All online stores need to build customer trust & loyalty.
Online presence has a direct effect on customers’ perception of your business. People expect an instant response in every situation, especially when they are in the payment process. They will trust you and finish the payment immediately if you respond instantly. Then take advantage of this chance and integrate your Prestashop website with Tiledesk.
Tiledesk Live chat and chatbot – PrestaShop
The whole process is straightforward, and we provide both written and visual tutorials to make it as easy as possible.
With this 3 minutes video, you could perfectly connect your store with a free live chat and start automation using an AI-powered chatbot.
If you want to know more about automated customer service, have a look at the article below:
Advantages of automated customer service
Chatbot Ticketing System
Instant responses with chatbots
PrestaShop is an open-source e-commerce platform.
Open-source software is now transforming the face of technology by allowing users to understand how the code operates, stimulating the creation of the most creative software. It will let code be reused and recycled, making it easier to collaborate and achieve goals rather than attempting to do everything alone.
We are strong believers in the power of the Open Source Community too. In reality, we’ve been open source from our solution’s first line of code.
Tiledesk was created as an open-source stack to expedite innovation, push standardization, and allow the exchange of technical expertise among thousands of developers worldwide.