2 September 2022
What is live chat customer support, and how it works Live chat is a real-time communication channel that allows customers to engage with businesses via chat […]
22 August 2022
3 August 2022
26 July 2022
At Tiledesk we always explore the future, so follow us into this deep dive of the next-gen application design: the conversational Apps for customer service! In […]
22 July 2022
A live chat effectively allows you to manage online communication with your customers on digital channels. It will enable online businesses to stay closer to their customers and […]
18 July 2022
With Tiledesk you can now integrate RASA, authenticate your users and much more. Learn how to seamlessly provide an advanced customer support by deploying both unlimited built-in free chatbots & humans.
14 July 2022
Tiledesk, has successfully passed the review process run by the Italian Developers team (Department for Digital Transformation + Italian Digital Agency) and has been featured in the Open Source software catalogue, drawn up especially for the government organisations.
21 June 2020
How to create a knowledge base? To build a knowledge bot, start by identifying common customer questions. Choose chatbot features that serve your customers well, such […]