What’s new on Tiledesk? (June ’22 Newsletter)

Last month was busy!

Our Team here at Tiledesk has been working incessantly to support our clients while being inspired to think of innovative ways of canvassing a bigger picture of Tiledesk free live chat & conversational platform. Have a look at some of our work below.
(Est. time to read: 1min)

RASA & Tiledesk

Hear this out: would you like to deflect your Rasa conversation to humans with no sweat? Rather useful when the chatbots hit a wall and an agent is required to solve the client’s issue. Well, with Tiledesk free live chat you can have it all.

By Andrea Sponziello
By Andrea Sponziello

You can now create your own Apps aka Plug-ins on Tiledesk

Hurray! We’ve made it nice and easy for you to integrate your own apps onto our platform: e.g. need to connect your CRM with Tiledesk? Have a look how below.

By Andrea Leo
By Andrea Leo

Widget Custom Authentication

Do you want to be able to authenticate your users so that the chat history is kept preserved?  But that’s not the only good reason why you may want to try it out…

By Andrea Sponziello
By Andrea Sponziello

📚 Releases, Tutorials & News

FEATURES – did you know that our widget has cool features, such as:

TUTORIALS – brand new tutorial aka easy Do-It-Yourself:


Tiledesk has been included in the 2022 Guide for Italian SaaS solutions in the Conversational Marketing and Chat section, drafted by Vincenzo Cosenza, a prime researcher and expert in the field of Marketing & Technology. Cheer with us by spreading the news!

Last but not the least!

In the last Newsletter we let you know that we’ve successfully concluded the first seed round of the whopping 600k-investment and quite a few interesting Italian newspaper articles were flying around about it! We’re also now listed on Capterra and G2  – we’d immensely GRATEFUL if you leave a review of our products by clicking on the images below.

Thank you for your time,
Tiledesk Team

Jovana Ugrinic
Jovana Ugrinic
From a legal background to being a newbie in the AI world. Content creator and language aficionado. Effortlessly bad singer.

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