AI-powered
The Live Chat for Web and Mobile Support
Solve in minutes not days
Agents will help your customers in minutes, not days. And your customers will be more happy.
Intelligent bots
AI-powered bots to deflect the easy questions, on a 24/7 live chat service.
Help in mobility
Help your customers directly from your smartphone or your tablet. Seamlessly continue on your desktop the conversation you started from your phone.
Intelligent chatbot
Instantly respond to your users with content from your FAQs, passing control to a human operator when needed.
Using natural language processing and machine learning techniques, the chatbot is able to find the best answer for your users, lowering the human operators’ commitment and saving on support costs.
ALWAYS ON
Wherever you go, there they are
Tiledesk allows your agents to engage customers over websites and your Android and iPhone apps. That means you can build the best customer experience on the channels that your customers actually prefer.
LIVE CHAT WIDGET
Make yourself
available
Tiledesk live chat create a personal connection with customers looking for support. It’s a fast and effective way to offer help without interrupting their experience.
Unified backoffice
Deliver consistent customer experiences and manage your multi-channel service operations with a single backoffice platform. Streamline agent operations by routing issues to specific agents and groups based on department and other metadata like language, user type, customer status and more.
Featured Customers
Join the Tiledesk family and make your business grow, start now for free
The first open source Live Chat project.
Hosted on GitHub
